Job Opening:

Director of Customer Growth – Emerging Markets


The Director of Customer Growth will serve as the front-line leader responsible for the overall management and success of A-LIGN’s customer growth initiatives.   This role is responsible for the direct management and success of a team of individual sellers. As the Director, you will work closely with the marketing, sales operations, finance, learning & development, product development and the service delivery departments to ensure our go to market messaging is aligned to the needs of the market and your team is set up for sustained success and growth. Success in this role is measured by the achievement of the team’s quota attainment. A-LIGN will depend on you to support, retain, hire, and develop a high-performance sales team, as well as to provide leadership and vision in developing a strong sales culture.  

REPORTS TO: Divisional Vice President



  • Monitor/analyze sales performance of 5-10 sellers and take accountability for driving improvements in sales/revenue, sales productivity, and sales quality 
  • Develop short and long-term strategies to enhance performance including technology needs, workflow design, commissions/bonuses, contests, leadership development, training needs, and quality programs 
  • Coach and provide career development guidance to teams through performance management metrics and evaluations 
  • Support and assist the scoping and selling functions of the team 
  • Ensure and promote a team-based environment which delivers best-in-class customer care experiences 
  • Deliver regular reports of KPIs to DVP 
  • Review and approve all client contracts prior to delivery 
  • Address performance issues and provide ongoing and corrective feedback in a timely and constructive manner 


Bachelor’s degree in relevant disciple preferred.  Combination of education and work experience accepted.


  • Must have 3+ years sales management experience  
  • Must have metrics of team performance under your management 
  • Must have seller experience in closing deals or resolve issues in a fast-paced environment 
  • Must have worked in a high-growth, high-velocity, and ever-changing organization   
  • Must have experience growing team/hiring salespeople 


  • Ability to meet deadlines with a high degree of motivation 
  • Excellent communication skills 
  • Thrives in a fast-paced environment 
  • Ability to work individually as well as collaboratively 
  • Cybersecurity / Technology / Audit Knowledge is a plus  


  • Health, Vision, Dental
  • 401k Employer Matching
  • Merit Bonus
  • Vacation Bonus
  • Parking Allowance
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • TSA Precheck Reimbursement
  • Flu Shot Reimbursement
  • Flexible Paid Time Off

About A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit