It All Started With a Customer Request
Sunny Dronawat, Plutoshift’s Chief Technology Officer, takes customer experience seriously. Back in 2019, two of their global customers requested that Plutoshift earn either a SOC 2 report or an ISO 27001 certification. Sunny knew the importance of these certifications to the customers and knew both cybersecurity assessments were vital to Plutoshift, whose Operational Data Platform helps businesses drive ROI by reducing resource consumption and operation costs. Every day, customers trust the company with their valuable data, so Sunny knew Plutoshift needed the necessary policies and procedures in place to provide the highest level of security.
In the AI industry, where high volumes of data are constantly being consumed and analyzed, it’s important to be well-equipped to combat cybersecurity attacks and data security breaches. One of the main objectives of a SOC 2 audit is to ensure that industry best practices and protocols are in place to help organizations protect their systems and stored data from any unauthorized access. Moreover, SOC 2 ensures that confidential information is protected using industry compliance regulations, assisting organizations in improving their information security practices. The ISO 27001 cybersecurity framework is an international standard for managing information security, serving as a foundational chassis. With Plutoshift’s customers located around the globe, Sunny championed that both cybersecurity assessments made perfect sense to pursue.
Searching for the Right Partner
Plutoshift was looking for experts in the auditing industry to help guide them through the initial assessment process. In Sunny’s many years of leadership in the technology industry, he knew it was important to find an auditing firm that truly understood the software-as-a-service (SaaS) field and also came highly recommended.
“Our CFO used A-LIGN at a prior SaaS company and was very happy with their work,” said Sunny. “It’s important that our auditor understands our industry and products before beginning the engagement. A-LIGN knows the ins and outs of the cloud, servers, data centers, and much more.”
With the combination of A-LIGN’s industry expertise, a solid recommendation, and timely communication, Sunny ultimately chose A-LIGN as their compliance partner in completing a SOC 2 assessment and ISO 27001 certification.
I continue to recommend A-LIGN because they provide a great experience. It’s that simple!”
Chief Technology Officer, Plutoshift
Earning a SOC 2 Report and ISO 27001 Certification
As soon as Plutoshift chose A-LIGN as their auditing firm, Sunny immediately kicked off the audit process. “During the process, it was very helpful having Arti Lalwani, A-LIGN’s ISO Practice Lead, on the calls,” said Sunny. “Arti has a wealth of knowledge and has seen it all. Having her drive the initiative, we were able to leverage her expertise in exploring various approaches and potential results.”
Continuing Cybersecurity Compliance
With Sunny’s guidance, Plutoshift earned their SOC 2 report and ISO 27001 certification, helping them meet the needs of their global customers. Since earning the certifications, Sunny has seen an increase in potential customers requesting assessments and audits.
“We are now working with a multinational oil field service company who has requested we achieve additional cybersecurity certifications,” said Sunny. “As this is the new normal, I plan to continue increasing compliance standards and thereby, growing our market potential.”
Following the audit process, Sunny has recommended A-LIGN as an auditing firm to other companies seeking a knowledgeable and professional partner in the process. “I continue to recommend A-LIGN because they provide a great experience. It’s that simple!”
Plutoshift is pioneering a new category of data platform, purpose built for enterprises that provide physical products and services. The Plutoshift Operational Data Platform (ODP) applies AI and automated machine learning to unify and align a myriad of data sources into a shared system of record, enabling a new caliber of “always-on” performance monitoring and predictive analysis. For the first time, front line and remote workers can utilize current and trusted data all the way out to the operational front lines of the business, dramatically improving the speed and reliability of critical decision making. Launched in 2017, Plutoshift serves a global client base across multiple industries, including food & beverage, oil & gas, power & renewables, chemical, and manufacturing.