ABOUT THE ROLE

The Account Executive, Mid-Large Customer Expansion will be responsible for the cross-sell of new business into existing client accounts both remote and in-person. The Account Executive will work closely with A-LIGN’s new logo sales team, partner group, and service delivery team to ensure strong relationships are built with the client base. The Account Executive is the driver of A-LIGN customer expansion and exhibits strong performance through the ability to identify and execute on client growth targets and strategies.

REPORTS TO: Director of Mid/Large Customer Expansion

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Know and understand market and industry drivers that influence client needs and change
• Understand A-LIGN's suite of solutions and market differentiation
• Profile and develop growth opportunities in an assigned book of business
• Develop a Trusted Advisor relationship with client base
• Generate additional revenue from assigned book of business through cross-sell of new lines of business
• Conduct a thorough needs analysis and business case to clients for services proposed
• Scope all of A-LIGN’s service lines with excellent understanding and ability
• Accurate and consistent forecast of monthly sales projections
• Complete daily Salesforce tasks on time
• Timely communication of client needs to the service delivery team

MINIMUM QUALIFICATIONS

EXPERIENCE

• Sales or Account Management background in SaaS, Services, Consulting, or Audit with a large annual growth target 
• Experience with Audit, Compliance and Cybersecurity
• IT Security, CMMC, PCI, ISO, SOC, FedRamp, NIST

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Excellent communication skills
• Thrives in a fast-paced environment
• Ability to work individually as well as collaboratively

BENEFITS 

• Employer Paid Health, Vision, Dental 
• 401 (K) Plan with Employer Matching 
• Competitive Bonus Structure 
• Employer Paid Life Insurance and Disability Insurance 
• Generous Paid Time Off Plan 
• Virtual Employment 
• Technology Allowance 
• Vacation Bonus 
• Paid Office Closure December 24-January 1 
• Paid Holidays Schedule 
• Certification Reimbursement
• Flu Shot Reimbursement 

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

Associate Account Manager

ABOUT THE ROLE

An A-LIGN Associate Account Manager will serve as a branch of the Customer Success Team the overall management of A-LIGN’s current client base. With the guide of the Director of Account Management and Senior Account Managers they will partner with current clients and navigate all audit and compliance needs. They are responsible for overall account management, re-signing clients with A-LIGN’s Client Expansion team, and maintaining excellent client relationships. They are also responsible for client retention, re-sign opportunities and identifying expansion opportunities within the current account base. Overall, an Associate Account Manager will uphold the values of Partner, Serve and Lead.

REPORTS TO: Director of Account Management

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

Customer Relationship Management

• Learns customer engagement roles and builds upon existing relationships with clients and appropriate stakeholders (e.g., Information Technology Directors, Chief Technical Office [CTO], Chief Information Security Officer [CISO]) and technical professionals to deliver a quality client experience. Collaborates with other account team leaders (e.g., Account Executive, Technical Account Manager) and with guidance from Senior Account Managers. Expands customer relationships beyond the current standing with a focus on understanding client priorities and how A-LIGN can assist through a “Partner, Serve and Lead” mentality.
• Gathers information on client’s business, IT audit and compliance objectives to identify client needs and create a plan to support client goals with other account team leaders. Captures new client needs and outcomes identified during the re-sign, reschedule, and other projects.

Account Ownership

• Actively engages in conversations with clients that present the strategic alignment between client objectives and A-LIGN’s offerings. Deliver a strategic plan aligned to those priorities, identifies key roles, and prioritizes engagements to drive customer success.
• Plans a service roadmap (e.g single and multi-service project plans) to drive outcomes aligned with client's goals. Owns re-sign opportunities, partner with A-LIGN’s Expansion Team to upsell by clearly articulating customer priorities and how A-LIGN can help them achieve those outcomes. Provides efficient delivery of contracts, articulate the value of A-LIGN to our clients and expand all relationships.

Opportunity and Account Management

• Successfully develop service line knowledge. Learning the nature of our work, industry terminology, etc. to represent A-LIGN in a professional manner
• Captures, communicates, and brings forward recommendations from clients in identifying and producing recurring revenue opportunities (e.g., re-signs, reschedules). Collaborates with other account team leaders to help identify growth opportunities through account planning and delivery execution.
• Identifies and connects expansion opportunities, questions, and/or issues from clients to help address their specific needs. Works with the appropriate internal teams to address, using foundational technical knowledge to identify the right internal teams. Begins to take ownership for appropriate team coordination. Identifies and reduces hurdles to customer success goals
• Is accountable for the delivery and resolution of any critical escalated issues by leveraging support teams. Shares updates to clients and manages their expectations. Shares support-related feedback through appropriate channels to drive continuous process improvement.

MINIMUM QUALIFICATIONS

EDUCATION

Bachelor’s degree OR relevant work experience

PREFERRED EXPERIENCE

• Preferred, but not required, experience with at least one (1) year working in Customer Service, Sales, Marketing or Professional Services/Auditing

SKILLS

• Ability to be responsive during non-traditional working hours due to span of control (EST – MST)
• Strong computer/Microsoft Office skills
• Ability to work individually as well as part of a team
• Ability to meet deadlines and follow oral and written instructions
• A high degree of flexibility, professionalism, and intellectual curiosity
• Outgoing personality
• Coachability
• Excellent organizational skills
• Flexibility
• Outstanding communication skills
• Current Driver’s License

BENEFITS

• Health, Vision, Dental
• 401k Employer Matching
• Vacation Bonus
• Parking Allowance
• Short Term Disability
• Long Term Disability
• Life Insurance
• TSA Precheck Reimbursement
• Flu Shot Reimbursement
• Flexible Paid Time Off

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

COME WORK FOR A-LIGN!

Apply online today at A-LIGN.com!

A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply!

WHO ARE WE?

A-LIGN is a global cybersecurity and privacy compliance solutions provider, as well as one of the fastest growing private companies in the U.S. We help our clients navigate the complexities of compliance and cybersecurity, while enhancing their information security to prevent cyber threats, reduce risk, and turn their security into a competitive advantage.

Our partnerships with innovative,  global organizations, of all sizes, position our employees to be exposed to a wide variety of projects with high profile clients.

WHAT MAKES US DIFFERENT?

A-LIGN strives to offer you every opportunity to thrive in a highly competitive industry by providing continuous training and development, access to industry SMEs, and the ability to move up quickly within the firm. At A-LIGN, you will work directly with key client stakeholders, and be trusted to define business problems and determine solutions.   You will also be responsible for ensuring business value and owning your projects by communicating results. At A-LIGN you are given the tools to be a master of your own destiny!  

We have eliminated time reporting and chargeability goals from our engagements and increased efficiencies in service delivery. We are pioneering a new way to approach audit, compliance, and cybersecurity. Our Staff Consultants work remotely, which will give you the freedom and flexibility to work from home, in any city!  

Throughout the years A-LIGN has continued to achieve new milestones as we relentlessly exceed expectations: 

• Awarded as one of Glassdoor’s Best Places to Work!
• Honored as an Inc. 5000 Fastest Growing Company
• Ranked #7 on The Software Report’s Top 25 Cybersecurity Companies of 2019

HOW WILL THIS POSITION SHAPE YOUR CAREER IN AUDIT?

• Gain a deep understanding of how a business works from the inside out and learn the language of business
• Serve as a partner in audit, leaving a lasting impression with clients through collaborations and connections
• Develop deep knowledge of technical IT audit principles and an understanding of internal controls and processes
• Build a professional network and hone business relationship skills by working with high performing teams
• Launch a long-lasting career path through hands-on experience, coaching, and support in the field of SOC, HITRUST or ISO

TRAINING AND DEVELOPMENT?

A-LIGN offers a comprehensive training program through A-LIGN University. Your Staff Consultant training will last several months and integrate classroom training, on-the-job shadowing, and personalized coaching into your professional development. A-LIGN will prepare you to be successful within our organization and in our industry!

RESPONSIBILITIES

• Successfully execute a variety of SOC 1/SOC 2 examinations, PCI DSS assessments, HIPAA assessments, and potentially more!
• Strategically collaborate with management team to execute engagements
• Contribute to methodology development and optimizing processes

MINIMUM QUALIFICATIONS

EDUCATION      

• Information Technology, Computer science, Cybersecurity, Information systems and technology 
• Other relevant degrees may be considered

EXPERIENCE     

• Introduction to core classes within your major
• Highly preferred high score graduates 
• Active membership in industry relevant club or organization such as and Beta Alpha Psi, ISACA, AIS, WIT, and others

CERTIFICATIONS

• A strong desire to pursue relevant industry certifications such as CPA, CISA, CISSP, C|EH
• Currently possesses or actively pursuing relevant certifications is a plus

SKILLS

• Deadline-oriented, with an exceptional degree of motivation
• Thrives in a dynamic and fast-paced environment
• Excellent communication skills in English
• Ability to work independently as well as collaboratively
• Driven to succeed and excited to learn new job specific skills

BENEFITS 

• Generous Annual PTO Allowance
• Annual Bonus Program
• Fully Covered Additional Health Insurance, Visual and Dental
• Free Multisport Card
• Public Transportation Card Reimbursement
• Paid Office Closure December 24 – January 1
• Paid Holidays Schedule
• Employee Assistance Program
• Monthly Technical Allowance
• Certification Reimbursement
• Flu Shot Reimbursement
• Flexible Working Time

HOW DO WE EVALUATE CANDIDATES?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels of productivity?

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more in

ABOUT THE ROLE 

A-LIGN employs a business model that builds on the best of what the largest corporate security firms have to offer, such as the ability to offer high quality professionals a variety of project experience with high profile clients. What sets us apart is that we have eliminated time reporting, chargeability goals, and sales pressure.   

As an ISO 27001 Senior Consultant, your primary responsibilities will include standard project execution and client service activities. Client engagements typically last two weeks, which allows our employees the opportunity to work on varied projects over the course of the year and gain varied, valuable experience.   

REPORTS TO: ISO 27001 Managing Consultant 

PAY CLASSIFICATION: Full-Time

RESPONSIBILITIES 

• Gather evidence on site and review 
• Provide draft reports to management, within defined timelines 
• Provide detailed project status reports weekly to management 
• Organize client information on A-LIGN’s drive 
• Plan and execute ISO 27001 engagements under the direction of a member of the management team  
• Communicate effectively to the client, prior to, during, and post on-site visit  
• Review manager’s planning meeting minutes, and prepare as appropriate for meetings  
• Prepare lead sheets throughout the project 

MINIMUM QUALIFICATIONS 

EDUCATION  

Master’s or bachelor’s degree in cybersecurity, management information systems, computer science, or relevant discipline 

EXPERIENCE  

At least 3 years of experience in the IT auditing field performing:

• ISO 27001 Internal Information system audits or information security reviews
• ISO 27001 Implementation within an organisation
• Implementation and management of the information security management system (ISMS)
• Supervision and support of information security audits ISO 27001

PREFERRED BUT NOT REQUIRED

External audit experience performing information system audits or information security reviews at a QSAC, accredited ISO 27001 certification body, or accredited FedRAMP 3PAO

CERTIFICATIONS  

Currently holds at least one of the following: ISO 27001 LA or LI, CCSK, CISA, QSA, CISSP, or other relevant certification 

SKILLS 

• Ability to meet deadlines with a high degree of motivation 
• Excellent communication skills 
• Thrives in a fast-paced environment 
• Ability to work individually as well as collaboratively 
• A high degree of motivation 

BENEFITS 

• 24 days Annual PTO
• Annual Bonus Program
• Fully Covered Additional Health Insurance, Visual and Dental
• Free Multisport Card
• Public Transportation Card Reimbursement
• Paid Office Closure December 24 – January 1
• Paid Holidays Schedule
• Employee Assistance Program
• Monthly Technical Allowance
• Certification Reimbursement
• Flu Shot Reimbursement
• Flexible Working Time

HOW DO WE EVALUATE CANDIDATES?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers? Do you provide high-quality products and services to exceed expectations?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure? Do you effectively resolve conflicts and disagreements?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work? Do you follow rules and established processes to minimize risks?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels productivity and output?

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

ABOUT THE ROLE

As the SOC Experienced Staff Consultant, your responsibilities will include standard project execution and client service activities, focused primarily on SOC 1/SSAE 18 and SOC 2 examinations, along with ISO 27001, 22301, and 9001 assessments. You may also be involved in PCI DSS validations and HIPAA assessments.  

You will have the opportunity to gain a variety of project experience with high profile clients, across various industries. As an added benefit, we have eliminated the strict chargeability goals, and sales pressure!  

REPORTS TO: Managing Consultant/Service Delivery Manager 

PAY CLASSIFICATION: Full–Time  

RESPONSIBILITIES 

• Execute SOC 1, SOC 2, SOC 3, and other engagements, under the direction of a Senior Consultant and a member of the management team 
• Create agendas 
• Participate in client meetings and foster client relationships through proactive and positive communication 
• Perform audit testing under the direction of a Senior Consultant or the management team 
• Communicate effectively with the client, prior to, during, and post on-site visit 
• Review the manager’s planning meeting minutes and prepare as appropriate for internal and  external meetings 
• Gather evidence and review 
• Prepare lead sheets throughout the project 
• Provide draft leadsheets to management for review within defined timelines 
• Provide detailed project status reports weekly to management 
• Organize client information on A-LIGN’s OneDrive 
• Proactively communicate to management regarding any potential issues 
• Travel occasionally to clients’ offices  
  
  

MINIMUM QUALIFICATIONS  

EDUCATION

• Master’s degree or bachelor’s degree in cyber security, management information systems, or relevant discipline

EXPERIENCE

• Will Be Considered An Advantage: At least 1 year of experience performing information system audits or information security reviews at a Big 4, QSAC, accredited ISO 27001 certification body, or accredited FedRAMP 3PAO

CERTIFICATIONS

• Will be considered an advantage at least one of the following: CPA, ISO 27001 LA or LI, CISA, CISM, QSA, CISSP, or other relevant certification

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Excellent oral and written communication skills in English
• Ability to work individually as well as collaboratively
• A high degree of motivation

BENEFITS 

• 24 days Annual PTO
• Annual Bonus Program
• Fully Covered Additional Health Insurance, Visual and Dental
• Free Multisport Card
• Public Transportation Card Reimbursement
• Paid Office Closure December 24 – January 1
• Paid Holidays Schedule
• Employee Assistance Program
• Monthly Technical Allowance
• Certification Reimbursement
• Flu Shot Reimbursement
• Flexible Working Time

HOW DO WE EVALUATE CANDIDATES?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers? Do you provide high-quality products and services to exceed expectations?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure? Do you effectively resolve conflicts and disagreements?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work? Do you follow rules and established processes to minimize risks?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels productivity and output?

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

ABOUT THE ROLE

As a Senior Consultant, your responsibilities will include standard project execution and client service activities, focused primarily on SOC 1/SSAE 18 and SOC 2 examinations, along with ISO 27001, 22301, and 9001 assessments. You may also be involved in PCI DSS validations and HIPAA assessments.  

You will have the opportunity to gain a variety of project experience with high profile clients, across various industries. As an added benefit, we have eliminated the strict chargeability goals, and sales pressure!   

REPORTS TO: Managing Consultant/Service Delivery Manager

PAY CLASSIFICATION: Full–Time  

RESPONSIBILITIES 

• Plan and execute SOC 1, SOC 2, SOC 3, and other engagements, under the direction of a member of the management team 
• Create agendas 
• Lead client meetings and maintain client relationships 
• Perform audit testing under the direction of the management team 
• Communicate effectively to the client, prior to, during, and post on-site visit 
• Review manager’s planning meeting minutes, and prepare as appropriate for meetings 
• Prepare lead sheets throughout the project 
• Gather evidence and review 
• Provide draft reports to management, within defined timelines 
• Provide detailed project status reports weekly to management 
• Organize client information on A-LIGN’s drive 
• Communicate to management about any potential issues 
• Supervise staff through client engagements 
• Provide feedback to junior consultants and management team 
• Travel occasionally to clients’ offices 
  
  

MINIMUM QUALIFICATIONS  

EDUCATION

• Master’s degree or bachelor’s degree in cyber security, management information systems, or relevant discipline

EXPERIENCE

• At least 3 years of experience performing information system audits or information security reviews at a Big 4, QSAC, accredited ISO 27001 certification body, or accredited FedRAMP 3PAO

CERTIFICATIONS

• Currently holds at least one of the following: CPA, ISO 27001 LA or LI, CISA, CISM, QSA, CISSP, or other relevant certification

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Excellent oral and written communication skills in English
• Ability to work individually as well as collaboratively
• A high degree of motivation

BENEFITS 

• 24 days Annual PTO
• Annual Bonus Program
• Fully Covered Additional Health Insurance, Visual and Dental
• Free Multisport Card
• Public Transportation Card Reimbursement
• Paid Office Closure December 24 – January 1
• Paid Holidays Schedule
• Employee Assistance Program
• Monthly Technical Allowance
• Certification Reimbursement
• Flu Shot Reimbursement
• Flexible Working Time

HOW DO WE EVALUATE CANDIDATES?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers? Do you provide high-quality products and services to exceed expectations?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure? Do you effectively resolve conflicts and disagreements?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work? Do you follow rules and established processes to minimize risks?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels productivity and output?

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

ABOUT THE ROLE

Content Designers are comfortable advocating for the value of content design and their work with one
or more product teams. You use words and content-first design thinking to help users complete their
tasks within our products, but are also generally competent in research, content prototyping, and
working collaboratively. Most of your time is spent with existing systems and processes but you aren’t
afraid to suggest new ways of doing things. You're a content designer who wants to help build and
grow the content design discipline, and loves to learn, collaborate, and solve complex problems.

REPORTS TO: VP, Product Design
PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Participate throughout discovery to delivery to help identify and clearly articulate user
  problems, brainstorm solutions, and take a content-first approach to design
• Research content to understand the language of users
• Explore concepts with content wireframes to discuss with other designers, PMs, engineers, and
  testing
• Sketch, prototype and iterate with different versions of copy to find what works
• Adhere to writing guidelines to maintain consistency across the product and other customer
  touchpoints
• Optimize for future product content
• Give and receive feedback and critique
• Work with other designers to own problems and solutions together
• Work with stakeholders and others in multidisciplinary teams to outline requirements and
  develop solutions
• Help us mold our culture into one that focuses on the user and encourages product thinking
  across the company

MINIMUM QUALIFICATIONS

EDUCATION

Desirable but not required: degree or certification in HCI, design, English, journalism,
advertising/marketing with a writing focus, or other relevant discipline

EXPERIENCE

2+ years of technical experience as a content designer, UX writer, or product content strategist

SKILLS

• Understanding of the technical, business and design constraints that factor into every choice
• Understanding of product thinking best practices and process
• Knows how to work in an agile environment
• Familiarity with content concepts and prototyping
• Excellent stakeholder relationship management
• Excellent communication, collaboration, presentation, and interpersonal skills
• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Ability to work individually as well as collaboratively

BENEFITS

• Employer Paid Health, Vision, Dental
• 401 (K) Plan with Employer Matching
• Competitive Bonus Structure
• Employer Paid Life Insurance and Disability Insurance
• Generous Paid Time Off Plan
• Virtual Employment
• Technology Allowance
• Vacation Bonus
• Paid Office Closure December 24-January 1
• Paid Holidays Schedule
• Certification Reimbursement
• Flu Shot Reimbursement

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global
organizations to confidently mitigate cybersecurity risks. We work with small businesses to global
enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and
privacy compliance. Our proprietary compliance management platform is transforming the compliance
experience by enabling an anytime, anywhere approach to audits. For more information, visit
www.A-LIGN.com.

Customer Success Onboarding Specialist (CSM) 

ABOUT THE ROLE 

The Customer Success Onboarding Specialist will work as a branch of Customer Success in unison with Retention/Account Management and Service Delivery teams on direct contact with Customer accounts. With the guide of the VP of Customer Success the CSM will be responsible for onboarding and training new A-SCEND customers and prospects. Working closely with our Sales, Retention, Integrations and Platform teams, you will use your strong communication skills and technical know-how to engage existing and prospective customers as you help them – potentially for the first time – realize the value that A-SCEND brings to their compliance initiatives.  

The Onboarding Specialist will actively monitor and manage all account onboarding project status. This includes regular communication with customers to ensure that onboarding is progressing appropriately.  

Onboarding Specialists must share best practices with others to enhance the quality and efficiency of customer service. Onboarding Specialists provide accurate and timely feedback for purposes of measuring, tracking, and driving continuous service level improvements. The Onboarding Specialist will maintain and expand working knowledge of current A-LIGN solutions and related compliance standards and technologies. 

The Onboarding Specialist is always expected to represent A-LIGN with the highest level of professionalism, and to mentor others in the group regarding the same. 

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

Specific duties include the following: 

• Maintaining a positive A-LIGN representation when speaking with clients 

• Promote a “customer first” environment at all times.  
• Become an A-SCEND platform domain expert.  
• Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process.  
• Work closely with clients and their technical teams to ensure painless onboarding 
• Train clients in software platform basics and provide progressive guidance throughout the implementation and campaign launch process.  

• Track and hit key implementation milestones.  
• Provide single point of contact for customer onboarding concerns 
• Regularly communicate with assigned accounts, set expectations, and negotiate priorities appropriately 
• Develop highly effective relationships across all A-LIGN departments 
• Assist in proactively managing, measuring, and tracking customer feedback to ensure timely resolution 

• Ensure client expectations are regularly met 
• Ability to build and maintain strong rapport with client base 

MINIMUM QUALIFICATIONS

Bachelor’s Degree or higher in STEM related field is preferred. 

PREFERRED EXPERIENCE 

Preferably, at least two (2) years of experience in customer facing role at a SaaS company and/or one (2) years of experience in professional services/auditing.  Previous knowledge/use of Salesforce is recommended, but not required.  Strong organizational and analytical skills. Attention to detail. Critical thinking and proven complex problem-solving skills required. Customer first mentality; ability to empathize and build customer loyalty.   

SKILLS

Leadership/Ownership/Accountability: 

• Ability to actively drive problems to resolution 
• Ability to own issue resolution, leading to root cause analysis and remediation 
• Sound decision making and critical thinking skills 
• Coachability 

• Ability to meet deadlines and follow oral and written instructions 
• Organization and prioritization skills 

Communication skills: 

• Excellent written and verbal skills 

• Strong interpersonal skills to interact with clients, management, and peers 
• Effective cross-department communication 
• Document and communicate resolution and action plans 
• The ability to contribute to a team environment with a high degree of professionalism and skill. 
• Ability to work individually as well as part of a team 

• Outgoing personality 
• Coachability 

Technical skills: 

• High-level technical skills related to onboarding customers to a SaaS platform 

• Knowledge of support tools and ticketing/documentation systems 
• Experience supporting initiatives associated with multiple clients is preferred 

This position requires some technical, customer service and rapport building abilities, strong analytical and problem-solving skills, a high level of professionalism, the ability to multi-task, strong attention to detail and self-motivation. The candidate will ideally have 2+ years’ experience in progressively responsible roles relating to cybersecurity or compliance services delivery. 

BENEFITS

• Health, Vision, Dental
• 401k Employer Matching
• Vacation Bonus
• Parking Allowance
• Short Term Disability
• Long Term Disability
• Life Insurance
• TSA Precheck Reimbursement
• Flu Shot Reimbursement
• Flexible Paid Time Off

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

COME WORK FOR A-LIGN!

Apply online today at A-LIGN.com!

A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply!

WHO ARE WE?

A-LIGN is a global cybersecurity and privacy compliance solutions provider, as well as one of the fastest growing private companies in the U.S. We help our clients navigate the complexities of compliance and cybersecurity, while enhancing their information security to prevent cyber threats, reduce risk, and turn their security into a competitive advantage.

Our partnerships with innovative,  global organizations, of all sizes, position our employees to be exposed to a wide variety of projects with high profile clients.

WHAT MAKES US DIFFERENT?

A-LIGN strives to offer you every opportunity to thrive in a highly competitive industry by providing continuous training and development, access to industry SMEs, and the ability to move up quickly within the firm. At A-LIGN, you will work directly with key client stakeholders, and be trusted to define business problems and determine solutions.   You will also be responsible for ensuring business value and owning your projects by communicating results. At A-LIGN you are given the tools to be a master of your own destiny!  

We have eliminated time reporting and chargeability goals from our engagements and increased efficiencies in service delivery. We are pioneering a new way to approach audit, compliance, and cybersecurity. Our Staff Consultants work remotely, which will give you the freedom and flexibility to work from home, in any city!  

Throughout the years A-LIGN has continued to achieve new milestones as we relentlessly exceed expectations: 

• Awarded as one of Glassdoor’s Best Places to Work!
• Honored as an Inc. 5000 Fastest Growing Company
• Ranked #7 on The Software Report’s Top 25 Cybersecurity Companies of 2019

HOW WILL THIS POSITION SHAPE YOUR CAREER IN AUDIT?

• Gain a deep understanding of how a business works from the inside out and learn the language of business
• Serve as a partner in audit, leaving a lasting impression with clients through collaborations and connections
• Develop deep knowledge of technical IT audit principles and an understanding of internal controls and processes
• Build a professional network and hone business relationship skills by working with high performing teams
• Launch a long-lasting career path through hands-on experience, coaching, and support

TRAINING AND DEVELOPMENT?

A-LIGN offers a comprehensive training program through A-LIGN University. Your Staff Consultant training will last several months and integrate classroom training, on-the-job shadowing, and personalized coaching into your professional development. A-LIGN will prepare you to be successful within our organization and in our industry!

RESPONSIBILITIES

• Successfully execute a variety of SOC 1/SOC 2 examinations, PCI DSS assessments, HIPAA assessments, and potentially more!
• Strategically collaborate with management team to execute engagements
• Contribute to methodology development and optimizing processes

HOW DO WE EVALUATE CANDIDATES?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels of productivity?

MINIMUM QUALIFICATIONS

EDUCATION      

• Accounting, accounting information systems (AIS), management information systems (MIS), information technology, information systems and technology
• Other relevant degrees may be considered

EXPERIENCE     

• Introduction to core classes within your major, including one auditing, AIS, or MIS class
• Minimum of 3.0 GPA with a 3.5+ highly preferred
• Active membership in industry relevant club or organization such as and Beta Alpha Psi, ISACA, AIS, WIT, and others

CERTIFICATIONS

• A strong desire to pursue relevant industry certifications such as CPA, CISA, CISSP, C|EH
• Currently possesses or actively pursuing relevant certifications is a plus

SKILLS

• Deadline-oriented, with an exceptional degree of motivation
• Thrives in a dynamic and fast-paced environment
• Excellent communication skills
• Ability to work independently as well as collaboratively
• Driven to succeed and excited to learn new job specific skills

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

WHO ARE WE?

A-LIGN is a global cybersecurity and privacy compliance solutions provider, as well as one of the fastest growing private companies in the U.S. We help our clients navigate the complexities of compliance and cybersecurity, while enhancing their information security to prevent cyber threats, reduce risk, and turn their security into a competitive advantage.

Our partnerships with innovative,  global organizations, of all sizes, position our employees to be exposed to a wide variety of projects with high profile clients.

WHAT MAKES US DIFFERENT?

A-LIGN strives to offer you every opportunity to thrive in a highly competitive industry by providing continuous training and development, access to industry SMEs, and the ability to move up quickly within the firm. At A-LIGN, you will work directly with key client stakeholders, and be trusted to define business problems and determine solutions.   You will also be responsible for ensuring business value and owning your projects by communicating results. At A-LIGN you are given the tools to be a master of your own destiny!  

We have eliminated time reporting and chargeability goals from our engagements and increased efficiencies in service delivery. We are pioneering a new way to approach audit, compliance, and cybersecurity. Our Staff Consultants work remotely, which will give you the freedom and flexibility to work from home, in any city!  

Throughout the years A-LIGN has continued to achieve new milestones as we relentlessly exceed expectations: 

• Awarded as one of Glassdoor’s Best Places to Work!
• Honored as an Inc. 5000 Fastest Growing Company
• Ranked #7 on The Software Report’s Top 25 Cybersecurity Companies of 2019

HOW WILL THIS POSITION SHAPE YOUR CAREER IN AUDIT?

• Gain a deep understanding of how a business works from the inside out and learn the language of business
• Serve as a partner in audit, leaving a lasting impression with clients through collaborations and connections
• Develop deep knowledge of technical IT audit principles and an understanding of internal controls and processes
• Build a professional network and hone business relationship skills by working with high performing teams
• Launch a long-lasting career path through hands-on experience, coaching, and support

TRAINING AND DEVELOPMENT?

A-LIGN offers a comprehensive training program through A-LIGN University. Your Staff Consultant training will last several months and integrate classroom training, on-the-job shadowing, and personalized coaching into your professional development. A-LIGN will prepare you to be successful within our organization and in our industry!

RESPONSIBILITIES

• Successfully execute a variety of SOC 1/SOC 2 examinations, PCI DSS assessments, HIPAA assessments, and potentially more!
• Strategically collaborate with management team to execute engagements
• Contribute to methodology development and optimizing processes

HOW DO WE EVALUATE CANDIDATES?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels of productivity?

MINIMUM QUALIFICATIONS

EDUCATION      

• Accounting, accounting information systems (AIS), management information systems (MIS), information technology, information systems and technology
• Other relevant degrees may be considered

EXPERIENCE     

• Introduction to core classes within your major, including one auditing, AIS, or MIS class
• Minimum of 3.0 GPA with a 3.5+ highly preferred
• Active membership in industry relevant club or organization such as and Beta Alpha Psi, ISACA, AIS, WIT, and others

CERTIFICATIONS

• A strong desire to pursue relevant industry certifications such as CPA, CISA, CISSP, C|EH
• Currently possesses or actively pursuing relevant certifications is a plus

SKILLS

• Deadline-oriented, with an exceptional degree of motivation
• Thrives in a dynamic and fast-paced environment
• Excellent communication skills
• Ability to work independently as well as collaboratively
• Driven to succeed and excited to learn new job specific skills

BENEFITS 

• Employer Paid Health, Vision, Dental 
• 401 (K) Plan with Employer Matching 
• Competitive Bonus Structure 
• Employer Paid Life Insurance and Disability Insurance 
• Generous Paid Time Off Plan 
• Virtual Employment 
• Technology Allowance 
• Vacation Bonus 
• Paid Office Closure December 24-January 1 
• Paid Holidays Schedule 
• Certification Reimbursement
• Flu Shot Reimbursement 
• TSA PreCheck Reimbursement 
• AAA Reimbursement 

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

FedRamp Quality Manager

About the Role

A-LIGN employs a business model that builds on the best of what the largest security firms have to offer, such as the ability to offer high quality professionals a variety of project experience with high profile clients.  What sets us apart is that we have eliminated time reporting, chargeability goals, and sales pressure. We offer our employees virtual employment.

The FedRamp Quality Manager will oversee the quality assurance program and help improve internal Federal team processes. The FedRamp Quality Manager must have extensive and hands-on experience with Federal Assessment and Authorization (NIST 800-53, 800-37, FedRAMP, CMMC, etc.), processes and requirements and be able to provide actionable feedback to assessors to enhance the quality of the assessment workpapers.

Reports to: Federal Associate Director

Pay Classification: Full Time, Exempt

Responsibilities

• Review project plans at the start of each project and ensure the content is accurate and answered correctly
• Review the authorization package and other related documents before the start of fieldwork and provide feedback to the assessor as needed
• Review sample selections for accuracy and relevance and provide feedback to assessor as necessary
• Perform weekly review of the project and test plans to ensure content meets Federal framework standards and requirements
• Regularly review the Federal communications (NIST, FedRAMP, CMMC, etc.) regarding standard changes and apply them while reviewing the assessment workpapers
• Assist the Associate Director of Quality with various process improvement and documentation tasks
• Provide review of assessor questions regarding testing

Minimum Qualifications

• Bachelor’s Degree in Information Security or related discipline
• Must have 2-3 years of experience in conducting FedRAMP and RMF assessments
• Must have one or more of the following certifications: CISSP, CCSP, CISA, CISM, CASP+, CCISO, GCED, GCIH, GSLC
• FedRAMP Baltimore Cyber Range qualification is preferred
• Ability to adapt to changing Federal standards and expectations

• Ability to work in a fast-paced environment
• Ability to work individually as well as part of a team
• Ability to meet tight deadlines
• Excellent communication skills including a mastery of written English
• Proficient in MS Office applications (Excel, Word, Teams, etc.)
• A high degree of motivation

What we can offer you

• Less than 10% out of town travel
• Virtual employment
• Unlimited PTO
• Employer paid life insurance and disability insurance
• Employer paid health, vision, and dental insurance
• Paid office closure December 24 – January 2
• Technology Reimbursement

About A-LIGN

A-LIGN is a rapidly growing full-service security, assurance, and compliance solutions firm with extensive experience in providing:

• SOC 1: SSAE 18 Examinations
• SOC 2: AT-C 105/205 Services
• PCI DSS Assessment Services
• FISMA Security Assessments
• ISO 27001 Certifications
• FedRAMP Security Assessments
• HIPAA and HITECH Services
• Penetration Testing and Vulnerability Assessments
• A-LIGN is a licensed CPA firm, QSAC, accredited ISO 27001 certification body and accredited FedRAMP 3PAO.

Our clients are located throughout the United States, Europe, and Asia, and include a significant number of publicly traded and Fortune 1000 companies, as well as privately held organizations of all sizes.

Our Values

At A-LIGN, our Big Vision is to relentlessly exceed expectations through extraordinary people, innovative technology, and unwavering dedication to our people and the clients that we serve. Our unique values: be “all in,” commit to quality, innovate constantly and do the right thing, always, set us apart from those that simply strive to meet your expectations. We work where dedication and quality meet. We’re all in, are you?

ABOUT THE ROLE

As a Senior Consultant, you will be responsible for supporting and leading client engagements, assigning work, reviewing team contributions, and assuring quality reports are provided. You will lead engagements through the management of standard project execution, client service activities, and staff consultants. In addition to mentoring junior level staff, you will have the opportunity to provide input on methodology development, technical assessment strategy, and engagement planning for A-LIGN’s service offerings as a technical SME. 

Senior Consultants are leaders in FISMA/FedRAMP who bring deep knowledge of client engagement and practice management. Using your strong experience with FISMA and FedRAMP and familiarity with the NIST Risk Management Framework (RMF) you will support and lead teams to perform assessments for cloud computing technologies in meeting federal compliance. We have eliminated time reporting, chargeability goals, and sales pressure!

This position is open nationwide – candidates living anywhere in the United States can apply.

REPORTS TO: FISMA/FedRAMP Manager

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Lead assessments from initiation to project closure
• Monitor the progress of engagements and key project activity dates
• Drive working sessions with clients to ensure expectations and direction are aligned and timelines are being met
• Execute security assessments in accordance with NIST SP 800-53, 800-37, 800-171, and other authoritative IT security guidance
• Develop Security Authorization Packages and ensure completeness and compliance with FedRAMP requirements and other authoritative IT security guidance

MINIMUM QUALIFICATIONS

EDUCATION

• Bachelor’s degree in management information systems, information security, computer science, or relevant discipline; or combination of relevant education and work experience
• Master’s degree is a plus

EXPERIENCE

• Minimum 3 years of experience in information security, with strong NIST experience (in order of preference): NIST SP 800-53, FedRAMP, RMF, FISMA, NIST SP 800-171
• Demonstrated knowledge of NIST publications, such as: NIST SP 800-30 rev 1, 800-37 rev 1 or 2, 800-53 rev 4, 800-53A rev 4, 800-60 Vol 1 & 2 rev 1, and 800-171 rev 1
• Experience with government compliance, including FISMA, FedRAMP, RMF, and CSF
• Experience with commercial cloud environments; architectures, technologies, and services

CERTIFICATIONS

• At least one advanced cybersecurity certification such as: CISSP, CISM, CISA, CCSP, CRISC, CAP, CASP, or other relevant security certifications, multiple are preferred
• At least one vendor-specific cloud-related technology certifications such as: AWS, MS Azure, Google Cloud, Cisco Cloud, VMWare, etc. is preferred
• PMP is a plus

SKILLS

• Ability to meet deadlines with a high degree of motivation working in a fast-paced environment
• Ability to lead multiple assessment engagements and train junior staff
• Excellent communication skills to include the ability to explain technical matters to a non-technical audience
• Broad IT background with technical understanding of networks, protocols, security configurations, cryptography, identity and access management, and the systems development life cycle

BENEFITS 

• Employer Paid Health, Vision, Dental 
• 401 (K) Plan with Employer Matching 
• Competitive Bonus Structure 
• Employer Paid Life Insurance and Disability Insurance 
• Generous Paid Time Off Plan 
• Virtual Employment 
• Technology Allowance 
• Vacation Bonus 
• Paid Office Closure December 24-January 1 
• Paid Holidays Schedule 
• Certification Reimbursement
• Flu Shot Reimbursement 
• TSA PreCheck Reimbursement 
• AAA Reimbursement 

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

About the Role

As a Senior Consultant, your responsibilities will include standard project execution and client service activities, focused on IT compliance assessments (e.g., SOC 2, ISO 27001, and other similar engagements).  

You will have the opportunity to gain project experience with clients ranging from start-ups to enterprises, across a variety of industries. As an added benefit, A-LIGN does not require Delivery Consultants to report time or sell work! 

Reports to: Delivery Manager and Senior Manager

Pay Classification: Full-Time

Responsibilities

• Plan and execute various IT compliance assessments (e.g., SOC 2, ISO 27001, and other similar engagements), under the direction of a member of the management team
• Perform IT compliance testing for various IT compliance assessments, under the direction of a member of the management team 
• Create agendas for IT compliance assessments
• Perform IT compliance testing under the direction of the management team 
• Communicate effectively to the management team, prior to, during, and post fieldwork (i.e., testing phase)
• Review manager’s planning meeting minutes, and prepare as appropriate for meetings 
• Prepare testing lead sheets throughout the project 
• Review evidence uploaded by the client for appropriateness
• Provide feedback regarding appropriateness of evidence uploaded by the client
• Provide detailed project status reports weekly to management 
• Organize client information on A-LIGN’s Shared Drive 
• Proactively communicate any potential issues to the management team

EXPERIENCE

• At least 3 years of experience in IT audit, preferably with the Big 4 or a mid-tier audit/consulting firm
• Knowledge of various IT compliance standards including SOC 2, ISO 27001, PCI
• Experience using Microsoft Office suite including Word, Outlook, PowerPoint, and Excel

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Ability to effectively multitask
• Ability to work individually as well as collaboratively
• Demonstrate capabilities with moderate supervision
• Ability to determine appropriateness of evidence provided by the client
• Strong interpersonal skills with a service-oriented mindset who can work well within a team as well as independently
• Must be detail oriented and organized in completing tasks
• Must be proactive, anticipate roadblocks, and offer solutions
• Ability to utilize the Microsoft Office suite including Word, Outlook, PowerPoint, and Excel
• Must have a sense of urgency around completing tasks and the order and priority of tasks based on business needs
• Strong composition, grammar, and business language skills
• Strong communication and interpersonal skills with the ability to effectively communicate with the management team and colleagues.
• Ability to work independently, set priorities and handle multiple tasks with a high level of efficiency

About A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit
www.A-LIGN.com.

The IT Audit Internship position is designed for current college students and aims to train and develop these individuals to have a robust career in Information Technology Auditing. 

Who are we?

A-LIGN is a technology-enabled security and compliance partner that helps global organizations take a strategic approach to compliance to confidently mitigate cybersecurity risks. We bring the people, process and technology platform organizations need to secure their summit, protect against future risks and build customer confidence.

What makes us different?

A-LIGN strives to offer you every opportunity to thrive in a highly competitive industry by providing continuous training and development, access to industry SMEs, and the ability to move up quickly within the firm. At A-LIGN, you will work directly with internal stakeholders, and be trusted to define business problems and determine solutions. You will also be responsible for ensuring business value and owning your projects by communicating results. This means more opportunities for interns to develop and grow professionally while be exposed to services no other firm can offer.

We are pioneering a new way to approach audit, compliance, and cybersecurity. Our IT Audit Interns work remotely through our virtual internship program, which will give you the freedom and flexibility to work from home, in any city! 

Throughout the years A-LIGN has continued to achieve new milestones as we relentlessly exceed expectations:

• Awarded as one of Glassdoor’s Best Places to Work!
• Honored as an Inc. 5000 Fastest Growing Company
• Ranked #7 on The Software Report’s Top 25 Cybersecurity Companies of 2019
• Cybersecurity Breakthrough Award SMB Cybersecurity Solution of the Year, 2020

Responsibilities

As an IT Auditing Intern, we are looking for someone who is interested in a career with A-LIGN. Our objective in offering this internship is to identify highly motivated individuals that will accept a full time offer of employment with A-LIGN upon their internship graduation.

Your training will consist of the following:

• Collaborate with team members to complete delegated auditing tasks including detail testing and audit testing documentation (25%)
• Strategize with senior leadership to improve information systems and contribute to the completion of various audits (25%)
• Develop and apply job specific skills through robust training within different service lines and audit functions that will translate into a successful career within IT Audit (25%)
• Utilize cutting edge technologies and contribute to the success of important client engagements (15%)
• Support the audit team by streamlining administrative processes (10%)

Education

• Accounting, Accounting Information Systems (AIS), Management Information Systems (MIS), Information Technology, Cybersecurity, Information Systems and Technology
• Introduction to core classes within your major including one Auditing, AIS or MIS class preferred
• Minimum of 3.0 GPA with 3.5+ GPA highly preferred
• Active membership and involvement in relevant clubs/organizations
• Desire to pursue continuing education including industry relevant certifications

How do we evaluate candidates?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels of productivity?

Desired Skills

• Deadline oriented with an exceptional degree of motivation
• Thrives in a dynamic and fast paced environment
• Excellent communication skills
• Ability to work independently as well as collaboratively  
• Driven to succeed and excited to learn new job specific skills

Location

This opportunity is remote, and we will consider all candidates within the United States.

Authorization to work in the United States is required for this position. 

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

ABOUT THE ROLE

As a Staff Consultant, your responsibilities will include standard project execution and client service activities, focused primarily on SOC 1/SSAE 18 and SOC 2 examinations. You may also be involved in HIPAA Security Rule assessments.  

You will have the opportunity to gain a variety of project experience with high profile clients, across various industries. As an added benefit, we have eliminated the strict chargeability goals, and sales pressure!   

REPORTS TO: Managing Consultant/Service Delivery Manager, Panama General Manager

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Plan and execute SOC 1, SOC 2, SOC 3, HIPAA and other engagements under the direction of a member of the management team 
• Create agendas 
• Lead client meetings and maintain client relationships 
• Perform audit testing under the direction of the management team 
• Communicate effectively to the client, prior to, during, and post on-site visit 
• Review manager’s planning meeting minutes, and prepare as appropriate for meetings 
• Prepare lead sheets throughout the project 
• Gather evidence and review 
• Provide draft reports to management, within defined timelines 
• Provide detailed project status reports weekly to management 
• Organize client information on A-LIGN’s drive 
• Communicate to management about any potential issues 
• Supervise staff through client engagements 
• Provide feedback to junior consultants and management team 
• Travel occasionally to clients’ offices 

MINIMUM QUALIFICATIONS

EDUCATION

• Master’s degree or bachelor’s degree in cyber security, management information systems, or relevant discipline

EXPERIENCE

• At least 3 years of experience performing information system audits or information security reviews at a Big 4, QSAC, accredited ISO 27001 certification body, or accredited FedRAMP 3PAO

CERTIFICATIONS

• Currently holds at least one of the following: CPA, ISO 27001 LA or LI, CISA, CISM, QSA, CISSP, or other relevant certification

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Excellent oral and written communication skills in English
• Ability to work individually as well as collaboratively
• A high degree of motivation

HOW DO WE EVALUATE CANDIDATES?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers? Do you provide high-quality products and services to exceed expectations?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure? Do you effectively resolve conflicts and disagreements?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work? Do you follow rules and established processes to minimize risks?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels productivity and output?

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

ABOUT THE ROLE 

A-LIGN employs a business model that builds on the best of what the largest corporate security firms have to offer, such as the ability to offer high quality professionals a variety of project experience with high profile clients. What sets us apart is that we have eliminated time reporting, chargeability goals, and sales pressure.   

As an ISO 27001 Experienced Consultant, your primary responsibilities will include standard project execution and client service activities. Client engagements typically last two weeks, which allows our employees the opportunity to work on varied projects over the course of the year and gain varied, valuable experience.   

REPORTS TO: ISO 27001 Managing Consultant 

PAY CLASSIFICATION: Full-Time

RESPONSIBILITIES 

• Gather evidence on site and review 
• Provide draft reports to management, within defined timelines 
• Provide detailed project status reports weekly to management 
• Organize client information on A-LIGN’s drive 
• Plan and execute ISO 27001 engagements under the direction of a member of the management team  
• Communicate effectively to the client, prior to, during, and post on-site visit  
• Review manager’s planning meeting minutes, and prepare as appropriate for meetings  
• Prepare lead sheets throughout the project 

MINIMUM QUALIFICATIONS 

EDUCATION  

Master’s or bachelor’s degree in cybersecurity, management information systems, computer science, or relevant discipline 

EXPERIENCE  

At least 3 years of experience performing information system audits or information security reviews at a QSAC, accredited ISO 27001 certification body, or accredited FedRAMP 3PAO 

CERTIFICATIONS  

Currently holds at least one of the following: ISO 27001 LA or LI, CCSK, CISA, QSA, CISSP, or other relevant certification 

SKILLS 

• Ability to meet deadlines with a high degree of motivation 
• Excellent communication skills 
• Thrives in a fast-paced environment 
• Ability to work individually as well as collaboratively 
• A high degree of motivation

BENEFITS

• Generous Paid Time Off Plan 
• Virtual Employment 
• Employer Paid Life Insurance and Disability Insurance 
• Paid Office Closure December 24-January 1 
• Paid Holidays Schedule 
• Certification Reimbursement 

HOW DO WE EVALUATE CANDIDATES?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers? Do you provide high-quality products and services to exceed expectations?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure? Do you effectively resolve conflicts and disagreements?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work? Do you follow rules and established processes to minimize risks?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels productivity and output?

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

LEARNING & DEVELOPMENT MANAGER

About the Role

The Learning and Development Manager is part of the Organization and People Development Team at A-LIGN. The team is responsible for L&D, Performance Management, Onboarding and Employee Engagement across all areas and levels of the business. This role, is focused on building, executing, and delivering innovative learning strategies across several functions within our Service Delivery practice. Specifically accountable for building the foundational and advanced skills, knowledge, and capabilities that our practitioners need to position themselves as leaders in quality among the marketplaces.

Reports to: Director of Organization and People Development

Pay Classification: Full-Time, Exempt

Responsibilities

• Develop a portfolio of curriculums that enable the L&D function to scale and meet the needs of our rapidly growing workforce, with an emphasis on quality.
• Own and manage all aspects of the portfolio's operations. This includes strategy development, resource & stakeholder management, communication, evaluation, reporting and delivery of learning content.
• Build, manage and leverage relationships with business stakeholders.
• Execute with strong project management skills. Managing project plans, milestones and understanding what/how to prioritize to meet objectives. Keep leaders informed on a regular basis knowing when/how to escalate issues.
• Conduct needs assessments, determine gaps in curriculums, and create/execute a strategy to support functions within Service Delivery.
• Analytical ability to oversee the strategy, execution and analysis of learner feedback and other data to promote continuous improvement of development solutions.
• Manage resources and budgets to ensure the effective delivery of the curriculum, programs, and processes.
• Determine appropriate facilitation strategies to effectively deliver learning content.
• Evolve and expand the curriculum, leveraging third party learning content as necessary.
• Foster strong working relationship virtually with OPD team as well as 1 direct report. Provide regular coaching and mentoring.
• Partner with Global workforce to understand specific L&D needs and ensure training appropriately provides support on a Global scale.

Minimum Qualifications

EDUCATION

• Bachelor’s degree

EXPERIENCE

• At least 5 years of experience in relevant field
• Prior consulting or professional services experience is encouraged

SKILLS

• Ability to work effectively in a fast-paced, professional services environment
• Sound leadership skills
• Strong strategic and critical thinking; clear understanding of how moving pieces come together
• Go-to resource for adult learning theories, leading-edge instructional design methods, performance consulting, communications and change management
• Significant program management experience in successfully planning, managing, and delivering multiple, concurrent, and complex work streams in a matrixed organization with aggressive timelines
• Outstanding interpersonal skills that build relationships at all levels across the organization with the ability to influence, collaborate, and build consensus
• Strong analytical skills and ability to identify and present data-driven insights and trends
• Proven ability to communicate ideas and insights effectively
• Strong command of Microsoft Office skills specifically PowerPoint and Excel

Benefits

• Employer Paid Health, Vision, Dental
• 401 (K) Plan with Employer Matching
• Competitive Bonus Structure
• Employer Paid Life Insurance and Disability Insurance
• Generous Paid Time Off Plan
• Virtual Employment
• Technology Allowance
• Vacation Bonus
• Paid Office Closure December 24-January 1
• Paid Holidays Schedule
• Certification Reimbursement
• Flu Shot Reimbursement

About A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit
www.A-LIGN.com.

Come Work for A-LIGN!

Apply online today at A-LIGN.com!
A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply!

ABOUT THE ROLE

As an Outbound Account Executive, you will focus on prospecting, uncovering, and selling new business through the internet, phone communications. The Outbound Account Executive will be a true hunter who is responsible for maintaining a healthy sales funnel and progressing opportunities in the sales cycle to ensure monthly and annual objectives are met.

REPORTS TO: Director of Outbound Sales – SMB

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Consult with prospective clients and develop solutions for their audit needs.
• Prospect, generate and uncover opportunities in assigned territory.
• Be an impactful member of the sales team by achieving monthly revenue goals.
• Scope all A-LIGN’s services lines with excellent understanding and ability
• Accurate and consistent forecast of monthly sales projections
• Complete daily Salesforce tasks on time
• Communicate needs of the client to the service delivery team
• Entice clients by designing and presenting informative proposals and presentations.

MINIMUM QUALIFICATIONS

EXPERIENCE

• Experience with quota attainment, preferable prior president club or full annual quota attainment.
• Work experience in cybersecurity, software (SaaS), or professional services sales.
• Working an assigned territory.
• Experience running sales meetings, presentations, and position products to fit prospect needs.

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Excellent communication skills
• Self-starter
• Territory management
• Thrives in a fast-paced environment
• Ability to work individually as well as collaboratively

BENEFITS 

• Employer Paid Health, Vision, Dental 
• 401 (K) Plan with Employer Matching 
• Competitive Bonus Structure 
• Employer Paid Life Insurance and Disability Insurance 
• Generous Paid Time Off Plan 
• Virtual Employment 
• Technology Allowance 
• Vacation Bonus 
• Paid Office Closure December 24-January 1 
• Paid Holidays Schedule 
• Certification Reimbursement
• Flu Shot Reimbursement 

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

About the Role

A-LIGN is looking for a passionate, motivated Product Marketing Manager and product evangelist to help build and accelerate the growth of A-SCEND, our cybersecurity and compliance management SaaS platform. The compliance market is in a state of hyper-growth, driven by continuous security monitoring and automation of the audit process. A-LIGN maintains a highly differentiated position in this market, as the only provider who offers both the software to proactively monitor security controls and the audit staff to deliver a final report. The Product Marketing Manager position is a high-impact role that’s critical to the strategy of the company as we build and deliver a world-class software application, complemented by our top-notch audit team, to over 2,500 customers and growing. This is a one-of-a-kind opportunity to target a multi-billion-dollar emerging market with the full backing of an established leader in the compliance space.

Reports To: Director of Product Marketing

Pay Classification: Full-Time, Exempt

Responsibilities

• Develop an understanding of the security monitoring, audit, and compliance market while working closely with product management, sales, marketing, and other internal functions to drive A-SCEND’s go-to-market strategy
• Own our software messaging, positioning and storytelling to articulate how our products and services solve key customer problems and drive value for their businesses.
• Effectively and passionately communicate the differentiated value proposition of our brand and products to clients, prospects, and at events.
• Understand the changing buying process around cybersecurity monitoring, compliance, and audits in the context of customer personas, goals, challenges, and behaviors
• Drive the launch process, and create the necessary sales enablement, training, and messaging for new releases and features on the A-SCEND platform
• Work with our content marketing and creative teams to create engaging collateral, blogs, presentations, videos, white papers, webinars, web content, and demos to promote A-SCEND and our cybersecurity services
• Work closely with A-LIGN’s Chief Product Officer to broadly communicate the A-SCEND story and value proposition
• Conduct market and customer research to stay in touch with buyer needs, adjust our messaging and positioning as needed, and educate the rest of the company on changing market conditions
• Enable and train our sales teams and partners to effectively communicate A-SCEND’s value proposition, use cases, and differentiators
• Responsible for competitive analysis and industry updates that could impact our service line offerings and messaging.
• Work in a collaborative environment to directly influence marketing efforts that lead to sales pipeline expansion

Minimum Qualifications

• Bachelor’s degree in Marketing, Business, or Communications preferred
• 3+ years of relevant experience in product marketing in a fast-paced, B2B SaaS environment (cybersecurity industry strongly preferred)
• A technical aptitude and intellectual curiosity for cybersecurity
• Ability to work closely with technical and business stakeholders
• Experience presenting to various audiences both technical and executive
• Excellent writing, storytelling, and communication skills
• Experience and participation across multiple social media outlets
• Thrives in a fast-paced environment
• Ability to work individually as well as collaboratively
• Ability to meet deadlines with a high degree of motivation

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

COME WORK FOR A-LIGN!

A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply!

ABOUT THE ROLE

The Sales Operations Manager is an integral part of the Revenue Operations and Go-To-Market team and will focus all work outcomes on optimizing revenue for the business by making our sales more efficient and effective. This role will involve regular collaboration & partnership with RevOps Peers, IT, L&E and Sales.

This position will be responsible for: creating, streamlining & documenting sales processes to drive process adoption, implementation of new tools & on-going support for all sales tech stack, and maintaining data cleanliness and integrity through implementation of governance rules paired with regular review & clean up.

The person in this role will have a business and operational mindset, be an innate problem solver, and effective communicator who enjoys working cross-functionally.

REPORTS TO: Director of Global Revenue Operations

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Cultivate and maintain a deep understanding of the business’s data structure and potential impacts of changes, including data mapping changes between Salesforce.com and other GTM tech stack
• Regular collaboration with the Senior Business Analyst to understand data integrity issues and own SFDC clean up as well as Sales process adoption to support better data integrity
• Implement new sales tools & technology & partner with IT to manage & administer existing tools (SFDC, Salesloft, Chorus)
• Generation of annual territory plans and realignment as needed
• Propose and implement process changes to support a more efficient and effective sales lifecycle
• Assist in the development and implementation of user-friendly analytical tools and dashboards to support understanding of performance against goals and trends in activity, pipeline & bookings
• Project manage adhoc assignments & support organization of quarterly (GTM Leadership Summit) & annual (RKO) meetings

MINIMUM QUALIFICATIONS

EDUCATION

Bachelor’s degree OR relevant work experience

EXPERIENCE

• 2-3 years of professional experience in a Sales Analyst or Operations role – prior sales experience a plus
• Deep knowledge and understanding of Salesforce.com
• Prior Admin experience with sales tools like Salesloft, LinkedIn Sales Navigator, Chorus, Clari
• Past experience with territory creation and realignment
• Fluent in Excel including production of pivot tables and data manipulation techniques

SKILLS

• A process enthusiast who enjoys building process and structure where they don’t exist
• Strong organizational and project management skills
• A fantastic communicator — both written and verbal — and is comfortable working with multiple internal and external parties
• Ability to thrive in a fast past environment including the able to multi-task, manage shifting priorities, and quickly problem solve
• Self-starter with ability to take initiative, seek information, work independently, and deliver completed projects

BENEFITS

• Employer Paid Health, Vision, Dental
• 401 (K) Plan with Employer Matching
• Competitive Bonus Structure
• Employer Paid Life Insurance and Disability Insurance
• Generous Paid Time Off Plan
• Virtual Employment
• Technology Allowance
• Vacation Bonus
• Paid Office Closure December 24-January 1
• Paid Holidays Schedule
• Certification Reimbursement
• Flu Shot Reimbursement

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

COME WORK FOR A-LIGN!

Apply online today at A-LIGN.com!

A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply!

ABOUT THE ROLE

As a Senior Consultant, your responsibilities will include standard project execution and client service activities, focused primarily on SOC 1/SSAE 18 and SOC 2 examinations. You may also be involved in HIPAA Security Rule assessments.  

You will have the opportunity to gain a variety of project experience with high profile clients, across various industries. As an added benefit, we have eliminated the strict chargeability goals, and sales pressure!   

REPORTS TO: Managing Consultant/Service Delivery Manager, Panama General Manager

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Plan and execute SOC 1, SOC 2, SOC 3, HIPAA and other engagements under the direction of a member of the management team 
• Create agendas 
• Lead client meetings and maintain client relationships 
• Perform audit testing under the direction of the management team 
• Communicate effectively to the client, prior to, during, and post on-site visit 
• Review manager’s planning meeting minutes, and prepare as appropriate for meetings 
• Prepare lead sheets throughout the project 
• Gather evidence and review 
• Provide draft reports to management, within defined timelines 
• Provide detailed project status reports weekly to management 
• Organize client information on A-LIGN’s drive 
• Communicate to management about any potential issues 
• Supervise staff through client engagements 
• Provide feedback to junior consultants and management team 
• Travel occasionally to clients’ offices 

MINIMUM QUALIFICATIONS

EDUCATION

• Master’s degree or bachelor’s degree in cyber security, management information systems, or relevant discipline

EXPERIENCE

• At least 3 years of experience performing information system audits or information security reviews at a Big 4, QSAC, accredited ISO 27001 certification body, or accredited FedRAMP 3PAO

CERTIFICATIONS

• Currently holds at least one of the following: CPA, ISO 27001 LA or LI, CISA, CISM, QSA, CISSP, or other relevant certification

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Excellent oral and written communication skills in English
• Ability to work individually as well as collaboratively
• A high degree of motivation

HOW DO WE EVALUATE CANDIDATES?

We are looking for individuals who can demonstrate they have the knowledge, skills, and abilities that are needed to perform their job successfully. These core competencies include:

• Knowing My Organization – Do you demonstrate an understanding of A-LIGN’S product/service offerings? Are you able to leverage organizational values in how work is accomplished?
• Focusing on Customers – Do you understand and anticipate customer needs? Are you able to develop a positive relationship with the customers? Do you provide high-quality products and services to exceed expectations?
• Showing Resilience – Do you convey a clear sense of self-confidence to influence future events? Are you able to stay calm and composed under pressure? Do you effectively resolve conflicts and disagreements?
• Engendering Confidence and Trust – Do you instill confidence and trust by demonstrating dependability and reliability? Do you portray trustworthiness by being open and honest?
• Processing Details – Do you ensure projects are completed on time by keeping work on schedule? Are you able to thoroughly work on tasks and provide high quality work? Do you follow rules and established processes to minimize risks?
• Structuring Tasks – Do you plan your work and set clear priorities? Are you able to uphold ethical standards and fulfill commitments while maintaining high levels productivity and output?

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

ABOUT THE ROLE

The Senior Manager PMO Operations is responsible for the overall day to day management of the PMO team as well as taking a leader role in driving the group forward to impact change across the organization.  

This position requires ability to understand a broad number of processes and teams across service delivery and operations at A-LIGN, and coordinate PMO resources accordingly to meet the day to day obligations of the PMO group in service delivery, as well as implementing change in adaptation of our continued growth and challenges. Day to day this position will manage a team of over 15 people, ensuring new contracts are executed and configured within our CSM and PSA software solution (Salesforce). In addition, this position will manage the needs of different service delivery teams to ensure timely and quality delivery to our clients.

The Senior Manager PMO Operations will work with the PMO Leader to push the growth and evolution of the PMO practice within A-LIGN. In the People, Processes, and Technology model, with the continued growth of the company it is imperative to lean heavily on improving our processes and technology along side our continually growing PMO team in order to meet the demands of the organization in processing contracts, setting up projects, assigning resources, and supporting service delivery in their execution of projects. 

The Senior Manager PMO Operations is always expected to represent A-LIGN with the highest level of professionalism, and to mentor others in the group regarding the same. 

REPORTS TO: Director of Enterprise Solutions and Delivery

PAY CLASSIFICATION: Full-Time, Exempt  

RESPONSIBILITIES 

• Manage the day to day responsibilities of the PMO group and understand the dependencies of other departments on the PMO workflow 
• Identify early any issues that would impact others and escalate appropriately
•  Develop highly effective relationships across all A-LIGN departments
• Lead development of continuously improving project management processes 
• Provide mentoring and assistance to other team members  
• Recognize and resolve systemic issues (problems) to prevent them from repeating  
• Provide recommendation for service enhancements and implementation of new methodologies  
• Escalate issues as appropriate  
• Apply fundamental troubleshooting skills to issues before escalating to the appropriate group 
• Regularly meet with the Service Line managers and others to identify immediate and long-term customer needs  

EDUCATION  

Bachelor’s Degree in Management Information Systems, Computer Systems or related field is preferred

SKILLS 

• Ability to actively drive problems to resolution
• Sound decision making and critical thinking skills
• The ability to mentor and coach team members
• Expert organization and prioritization skills 
• Excellent written and verbal skills 
• Strong interpersonal skills to interact with clients, management, and peers  
• Effective cross-department communication 
• Document and communicate problem/resolution and information/action plans 
• The ability to stay calm during times of crisis 
• The ability to contribute to a team environment with a high degree of professionalism and skill
• High-level process knowledge and technical skills relating to process development 
• Knowledge of project management via Salesforce  
• Knowledge of enterprise support tools and ticketing/documentation systems 
• Strong familiarity with process frameworks such as ITIL, NIST CSF, COSO and CobIT 
• Experience supporting enterprise-level initiatives is preferred 

BENEFITS 

• Employer Paid Health, Vision, Dental 
• 401 (K) Plan with Employer Matching 
• Competitive Bonus Structure 
• Employer Paid Life Insurance and Disability Insurance 
• Generous Paid Time Off Plan 
• Virtual Employment 
• Technology Allowance 
• Vacation Bonus 
• Paid Office Closure December 24-January 1 
• Paid Holidays Schedule 
• Certification Reimbursement
• Flu Shot Reimbursement 

ABOUT A-LIGN 

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com. 

ABOUT THE ROLE

Senior Product Designers on the craft track are tasked with being experts and design leaders for our
product. They will help build and develop design talent through mentorship, and design delightful
experiences – in collaboration with their teams – for the customers that we serve. You will be
responsible for the design and accountable for discovery work within that area. Most of your time is
spent with existing systems and processes but you aren’t afraid to suggest new ways of doing
things.

REPORTS TO: VP, Product Design
PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Design exceptional products from start to finish
• Participate in all phases of design, from definition to development and optimization, to help
  identify and clearly articulate user problems, brainstorm solutions, and take a user-first
  approach to design
• Assist in the planning and scoping of design efforts
• Iterate with rapid prototyping and usability tests
• Recommend product improvements and pitch new product opportunities based on your
  observations and data measurements
• Participate throughout discovery to delivery
• Give and receive feedback and critique
• Work with other designers to own problems and solutions together
• Work with stakeholders and others in multidisciplinary teams to outline requirements and
  develop solutions
• Help us mold our culture into one that focuses on the user and encourages product thinking
  across the company

MINIMUM QUALIFICATIONS

EDUCATION 

Desirable but not required: degree or certification in HCI, design, or other relevant discipline

EXPERIENCE

4+ years of technical experience as a product designer or similar role

SKILLS

• Experience shipping creative, human-centered products shown through a portfolio that
  demonstrates an iterative design process, sophisticated problem solving, and successful
  outcomes
• Experience in a product design setting and
• Works well with Designers, Engineers, and Product Managers
• Participate throughout discovery to delivery to help identify and clearly articulate user
  problems, brainstorm solutions, and take a customer-first approach to design
• Basic to intermediate user research skills such as interviews, jobs to be done, and usability
  testing
• Comfort using the Build Measure Learn approach to making products that customers love
• Familiarity with Figma to sketch, prototype, and iterate with different versions of solutions to
  find what works
• Adhere to design system guidelines to maintain consistency across the product and other
  customer touchpoints
• Give and receive feedback and critique
• Work with other designers to own problems and solutions together
• Work with stakeholders and others in multidisciplinary teams to outline requirements and
  develop solutions
• Understanding of the technical, business and design constraints that factor into every choice
• Understanding of product thinking best practices and process
• Excellent communication, collaboration, presentation, and interpersonal skills
• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Ability to work individually as well as collaboratively

BENEFITS

• Employer Paid Health, Vision, Dental
• 401 (K) Plan with Employer Matching
• Competitive Bonus Structure
• Employer Paid Life Insurance and Disability Insurance
• Generous Paid Time Off Plan
• Virtual Employment
• Technology Allowance
• Vacation Bonus
• Paid Office Closure December 24-January 1
• Paid Holidays Schedule
• Certification Reimbursement
• Flu Shot Reimbursement 

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global
organizations to confidently mitigate cybersecurity risks. We work with small businesses to global
enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and
privacy compliance. Our proprietary compliance management platform is transforming the compliance
experience by enabling an anytime, anywhere approach to audits. For more information, visit
www.A-LIGN.com.