Machinify is a software company that automates the healthcare claims lifecycle. By leveraging machine learning, large language models, data analytics, and cloud processing, Machinify helps to streamline the complexities of healthcare administration and deliver cost savings for both patients and providers.
To ensure its customers’ sensitive healthcare data is protected, Machinify pursued both SOC 2 and HITRUST Certification with A-LIGN.
The challenge: Finding an expert audit partner to conduct multiple audits
When the team at Machinify set out to find an audit partner, they turned to a trusted source – their customers and partners. Many of the medical entities that Machinify works with were already working with A-LIGN for their compliance programs. Their Head of Security and Compliance Office said “there was already a level of comfort with A-LIGN” that made the choice easy.
Machinfy’s Head of Security liked that A-LIGN had the expertise of a big firm and an established track record of success with HITRUST and SOC 2. At the same time, A-LIGN had a “boutique feel,” walking clients through the audit process as a partner and providing guidance where necessary.
The solution: Streamlining the audit experience from readiness to report
After successfully completing two audits with A-LIGN, the Machinify team turned its focus to streamlining and simplifying the process. As the software company grows its compliance program and manages multiple audits, they are looking to reduce complexities, drive efficiencies, and automate processes. Like most companies, Machinify is managing its resources and trying to achieve more with less. Facing increasing pressures, Machinify partnered with Vanta, the leading trust management platform. Vanta goes beyond traditional GRC tools, offering advanced capabilities which further automate the audit process
In early 2024, A-LIGN announced industry-changing partnerships with leading GRC platforms, including Vanta. A-LIGN recognized the need for more efficiency during the audit process, which platforms like Vanta provide with automated evidence collection. Now, organizations can leverage Vanta’s readiness capabilities which further simplify the audit experience with A-LIGN.
“With a GRC platform like Vanta, we can upload our policies for evidentiary support. And then we’re set up for success when A-LIGN comes in. With both companies, it’s a much more streamlined process with a lower level of effort,” said Machinify’s Head of Security.
The Machinify team is already seeing significant efficiencies with the Vanta and A-LIGN partnership, but the compliance team is looking to the future. As the organization strengthens its security posture and considers other certifications, it is well positioned with two quality partners. For example, Vanta’s cross-framework mapping capabilities enable Machinify to see how items that are uploaded for SOC 2 may apply to future frameworks they wish to pursue.
“I think that the largest thing that will come out of the partnership is the capability to make recommendations that an organization may never even consider. With the visibility in the Vanta platform and the expertise of the A-LIGN team, we can get recommendations that make sense for our business as we scale.”
About Machinify
Machinify is an AI-powered software company that automates the healthcare claims lifecycle from prior authorization through final payment. The company is headquartered in Palo Alto and is backed by Battery Ventures, Matrix Partners, and GV. Go to www.machinify.com for more information.
About Vanta
Vanta is the leading trust management platform that helps simplify and centralize security for organizations of all sizes. Thousands of companies rely on Vanta to build, maintain and demonstrate trust in a way that’s real-time and transparent. Founded in 2018, Vanta has customers in 58 countries with offices in Dublin, New York, San Francisco and Sydney.
For more information, visit www.vanta.com.