Job Opening:

PCI Engagement Coordinator


As an Engagement Coordinator you will be working with a team of highly skilled and experienced compliance managers and consultants. The Engagement Coordinator will work with the Engagement Manager and will function as a primary resource for helping set up and ensure the success of our client projects. As the Engagement Coordinator your primary focus will be to serve the team by ensuring that projects stay on track and our clients are well served. In this role you will be responsible for helping set up projects, communicating with clients, as well completing various project tasks in support of the PCI compliance team.

REPORTS TO: PCI Senior Manager 



  • Manage tasks independently and take ownership of responsibilities
  • Coordinate internal and external meetings
  • Assign resources needed to achieve project goals
  • Monitor project activities and create project related documentation
  • Proactively manage changes to scope, cost, and schedule of project work
  • Utilize Salesforce to track and adjust project schedules
  • Act as a liaison between the service delivery team and client contacts, ensuring timely execution of tasks and on-time receipt of client deliverables.
  • Utilize high critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
  • Schedule clients for multi-year agreements
  • Develop or enhance best practices and tools for project execution and management
  • Devise contingency plans as needed
  • Assist senior management in all aspects of project performance (i.e., technical, contractual, administrative)


Bachelor’s degree in project management, or a related discipline


Some project management or equivalent experience successfully coordinating service delivery projects to clients
• Thorough understanding of project management and tools available
• Hands-on experience with Salesforce
• Experience in security, compliance, and/or audit is helpful
• Experience with direct client communications
• Proven experience building strong customer relationship and meeting customer expectations


  • PMP (preferred but not required)


  • Strong relationship building skills and partnering with others internally and externally
  • Strong ability to lead a team/project, plan, prioritize, communicate, and influence others
  • Ability to embrace change and work in a fast-paced, iterative environment
  • Ability to adopt and evangelize best practices suited to program/project
  • Customer driven with ability to work within a team environment
  • Strong organization and presentation skills
  • Collaborative mindset to establish and maintain a productive working relationship with key stakeholders at all organizational levels


  • Employer Paid Health, Vision, Dental 
  • 401 (K) Plan with Employer Matching 
  • Competitive Bonus Structure 
  • Employer Paid Life Insurance and Disability Insurance 
  • Generous Paid Time Off Plan 
  • Virtual Employment
  • Technology Allowance 
  • Vacation Bonus 
  • Paid Office Closure December 24-January 1 
  • Paid Holidays Schedule 
  • Certification Reimbursement 
  • Flu Shot Reimbursement 


A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit