Job Opening:

IT Systems Administrator

The IT Engineer works independently and collaboratively to execute IT Department activities. This role’s primary responsibility is to administer IT systems.  Additional responsibilities will be assigned for various IT Department strategies that support our fast-paced, quickly growing, international organization.

 

Responsibilities

  • Based local locally in Tampa, FL for onsite work as needed or travel to Tampa on a quarterly basis
  • Administer M365 and other applications, including MS Entra, Purview/Compliance, 365 Defender/Security, Microsoft Endpoint Manager/Intune, and Sentinel
  • Collaborate with our MDR vendor, SOC vendor, and vCISO vendor
  • Run lead on IT and Security projects as instructed by IT management and the CISO
  • Formerly document technical implementation specifications for completed projects
  • Update and maintain windows and mac device images
  • Update and maintain applications in Intune
  • Provide exceptional support to end users on a variety of user issues
  • Identify, research, resolve, and document technical problems associated with systems in scope of responsibility
  • Respond to tickets, email, and personnel requests for technical support as escalated by tier 1-2 and provide adequate documentation on provided solutions
  • Simulate or recreate user problems to provide resolutions
  • Escalate customer support to the necessary leadership as needed
  • Escalate issues to vendor support as needed
  • Contribute to all IT processes and technical documentation
  • Assist in setting up equipment in all offices
  • Complete other tasks as assigned by management
  • Collaborate with other IT team members to provide best-in-class service

Benefits

  • Employer Paid Health, Vision, Dental
  • 401 (K) Plan with Employer Matching
  • Competitive Bonus Structure
  • Employer Paid Life Insurance and Disability Insurance
  • Generous Paid Time Off Plan
  • Virtual Employment
  • Technology Allowance
  • Vacation Bonus
  • Paid Office Closure December 24-January 1
  • Paid Holidays Schedule
  • Certification Reimbursement
  • Flu Shot Reimbursement 

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global
organizations to confidently mitigate cybersecurity risks. We work with small businesses to global
enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and
privacy compliance. Our proprietary compliance management platform is transforming the compliance
experience by enabling an anytime, anywhere approach to audits. For more information, visit
www.A-LIGN.com.