Agiloft is a global leader in providing contract lifecycle management (CLM) solutions. Since 1991, Agiloft has strived to provide significant savings in purchasing, enable more efficient legal operations, and accelerate sales cycles, all while drastically lowering compliance risk. Their adaptable, data-first agreements platform aims to improve contract management and provide competitive advantage for legal departments, procurement teams, and sales operations.
As the company experienced rapid growth within the past four years, Agiloft began targeting larger enterprise customers in addition to its strong presence in the mid-market space. Since the expectations of its customers evolved, Agiloft required a more robust approach to security and compliance.
When Agiloft’s security team assessed their position in the market, they decided to pursue an ISO 27001 certification and a SOC 1 Type 2 report to meet customer expectations. By working with A-LIGN, Agiloft was able to successfully complete these audits to support their business’s needs.
The Challenge: Exponential Growth & Need for Multiple Certifications
Agiloft’s experience in earning a SOC 2 report with a previous auditor highlighted the importance of seamless communication and a strong feedback loop throughout the audit process. Unfortunately, their previous auditor fell short in these areas, resulting in frustration and inefficiency.
In addition to a frustrating audit experience, Agiloft recognized the need to go above and beyond the SOC 2 certification to demonstrate their commitment to security to their increasingly diverse customer base that included global enterprises and big brands. Larger organizations started to inquire about other cybersecurity certifications, such as ISO 27001 and SOC 1 compliance, and how Agiloft planned to manage their needs around custom controls in their specific industry.
However, their small team had not previously undergone an ISO 27001 certification or a SOC 1 report. Because of their previous experience with IT security certification, Agiloft required an experienced, efficient, and educated audit provider.
“I’m continuously elevating our security department and I can’t do that without a full understanding of the controls, gaps, and a collaborative partnership through the audit. Considering all the feedback and the reference checks, I chose A-LIGN for that reason.”
VP of Operations
The Solution: Streamlined & Efficient ISO 27001 & SOC 1 Audits
After recognizing the need for an overall better experience and researching other auditors in the marketplace, Agiloft turned to A-LIGN for their compliance assessment needs.
By working with A-LIGN, Agiloft found a partner who shared their commitment to excellence. and understood that compliance is not just about checking a box; it is about achieving a comprehensive and thorough understanding of controls to ensure robust security measures.
A-LIGN’s auditors used their well-rounded industry expertise to meticulously review Agiloft’s controls, providing detailed feedback and suggestions for improvement. Agiloft found A-LIGN’s audit team to be not only highly skilled, but eager to share their knowledge to help the organization strive for excellence in their security program.
Additionally, Agiloft leveraged the power of A-LIGN’s all-in-one compliance automation solution, A-SCEND. A-SCEND helped Agiloft streamline the evidence collection process, gain visibility in audit progress, and easily respond to auditor requests.
“Holistically, this experience stands out from all the other experiences I’ve had in my career with compliance audits. I think that there’s some little magic sauce happening at A-LIGN that just makes it work.”
VP of Operations
As Agiloft continues to grow as a trusted CLM provider, they plan to introduce more AI capabilities into their product and look forward to showing continued diligence to their customers.
By working with A-LIGN, Agiloft experiences an overall efficient audit process and received high-quality reports that significantly boosted credibility with customers and bolstered their security program.
As the global leader in agile contract lifecycle management (CLM) software, Agiloft is trusted to provide significant savings in purchasing, enable more efficient legal operations, and accelerate sales cycles, all while drastically lowering compliance risk. Agiloft’s adaptable no-code platform ensures rapid deployment and a fully extensible system. Using contracts as the core system of commercial record, Agiloft’s CLM software leverages AI to improve contract management for legal departments, procurement, and sales operations. Visit https://www.agiloft.com/ for more.