TeamViewer is a Germany-based global leader in digital workplace solutions, serving 635,000 customers and millions of free, private users around the world.

Serving a broad and diverse customer base – including regulated industries as well as government agencies and the public sector – TeamViewer is committed to maintain an efficient, unified, and audit-ready compliance posture. TeamViewer’s strong compliance portfolio spans across major frameworks such as SOC 2, SOC 3, ISO 27001, HIPAA, NIST 800-53, BSI C5, and CSA STAR Level 2.

TeamViewer has streamlined and harmonized their audits, leveraging A-LIGN’s global expertise and Vanta’s compliance automation capabilities to ensure consistent security standards worldwide.

The challenge

Before partnering with A‑LIGN, TeamViewer’s expanding portfolio and global presence made it challenging to scale the corresponding compliance frameworks at the same pace. The complexity of audit requirements — spanning multiple frameworks with varying timelines and interpretations —placed a heavy operational burden on internal teams. Coordinating across departments, time zones, and standards only intensified the strain. This labor‑intensive approach ultimately limited scalability and made it challenging to sustain an efficient compliance program aligned with their global growth.

To streamline audit efforts and reduce the load on internal teams, TeamViewer needed an strategic audit partner with deep global compliance expertise who could consolidate work across its core, globally recognized frameworks, while allowing flexibility for national or industry-specific audits where required.

TeamViewer also needed a compliance automation platform capable of consolidating evidence, standardizing control mappings, and supporting modern cloud-native environments. To avoid business disruption and assessment inefficiencies, they required auditors already familiar with their chosen GRC tool.

“Partnering with A-LIGN allowed us to consolidate our audit processes across multiple frameworks, reducing complexity while maintaining the highest standards of quality. Their expertise in global compliance ensured that our security practices remained world-class, even as we scaled rapidly.”
– Patricia Leppert, Team Manager Customer of Trust & Security 

Why A-LIGN

TeamViewer selected A‑LIGN as their audit partner for the firm’s unique blend of technical expertise, global presence, and collaborative approach. Unlike traditional audit firms that rely heavily on checklists, A‑LIGN invested time in understanding TeamViewer’s workflows, technologies, and internal processes — demonstrating a true partnership mindset.

A-LIGN’s deep knowledge of cloud-native environments, modern SaaS architectures, and ability to work seamlessly across time zones further reinforced the fit. With extensive experience in multi-framework environments, A-LIGN has been instrumental in helping TeamViewer not only execute audits but also design scalable compliance and certification processes that support long-term growth while maintaining high quality standards.

TeamViewer also values A-LIGN’s strategic partnership with Vanta, which provides a strong, scalable foundation for managing a multi-framework compliance landscape across several products. Vanta’s intuitive control management, broad ecosystem, and continuous monitoring capabilities enable TeamViewer to maintain year-round readiness.

The platform supports audit preparation by keeping evidence current, tracking control status, and giving A-LIGN access to a clean, centralized evidence set. By aligning controls to multiple frameworks within Vanta, TeamViewer enters audits with a consistent, structured, and pre-validated documentation baseline — significantly reducing pre-audit preparation and overall effort for both organizations and additionally increasing audit efficiency in general.

“Our experience with A-LIGN has been outstanding. Their audit teams are highly structured, responsive, and collaborative. We appreciate their transparency, their pragmatic and risk-based approach, and their ability to keep audits productive without compromising on quality or rigor.”
– Patricia Leppert, Team Manager Customer of Trust & Security 

Results

TeamViewer has streamlined and scaled their compliance program across multiple global frameworks and works with A-LIGN for SOC 2, SOC 3, ISO 27001, HIPAA, NIST 800-53, BSI C5, and CSA STAR Level 2.

A-LIGN’s efficient evidence management and consistent testing methodologies have delivered significant time savings, allowing internal teams to shift focus from routine audit tasks to higher-value governance and strategic initiatives. The firm’s harmonized global approach also accelerates certification cycles and ensures a standardized audit experience across frameworks and geographies.

Complementing this, Vanta has further reduced TeamViewer’s audit workload by centralizing evidence, minimizing repetitive requests, and improving year-round control readiness. The platform enables the team to support more certifications with greater efficiency, even with limited internal capacity.

Together, A-LIGN and Vanta form a powerful combination that advances TeamViewer’s compliance roadmap and strengthens trust in regulated industries — reinforcing the company’s reputation as a security-focused organization.

“With A‑LIGN’s expertise and global approach, combined with Vanta’s technology, this scalability has become a key enabler of our global compliance roadmap. A‑LIGN’s ability to harmonize audit efforts across key global frameworks has been instrumental in creating a unified, efficient path forward.”
– Patricia Leppert, Team Manager Customer of Trust & Security

Looking ahead

TeamViewer’s compliance roadmap includes the continuous expansion of their unified control framework, further automation of compliance processes, and integration of AI governance practices. These initiatives will support the company’s ongoing commitment to meeting the evolving needs of their global customers.

Backed by A‑LIGN and Vanta, TeamViewer is well equipped to maintain their leadership position in compliance excellence while driving innovation and scalability in their security programs.

About TeamViewer

TeamViewer provides a Digital Workplace platform that connects people with technology – enabling, improving and automating digital processes to make work work better.

In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 635,000 customers across industries rely on TeamViewer to optimize their digital workplaces – from small to medium sized businesses to the world’s largest enterprises – empowering both desk-based employees and frontline workers.

Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance – leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2025, TeamViewer achieved a revenue of around EUR 768 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the SDAX. Further information can be found at www.teamviewer.com.

About Vanta

Vanta is the leading agentic trust platform that helps businesses earn and prove trust. Over 15,000 companies like Atlassian, Duolingo, Golden State Warriors, Icelandair, Ramp, and Synthesia rely on Vanta to earn and prove trust continuously. Founded in 2018, Vanta serves customers in 58 countries with offices in Dublin, New York, San Francisco, Sydney, and London.