Audit reports are a critical tool for ensuring compliance. They provide an independent assessment of a company’s compliance program and identify any areas where improvement is needed. Many people assume that all audit reports are created equal, but nothing could be further from the truth. Some budget auditors will sell businesses on a service that looks like what they need but, in reality, is a poor imitation of a high-quality report.
So, what’s on the line when a company chooses a cut-rate audit?
The risk of a cheap audit
Whether companies are looking for a compliance assessment for SOC 2, ISO 27001, SOX 404, or another standard, it’s important to carefully select an auditing partner, as the results can have a significant impact on business operations and reputation.
When a company doesn’t do its research before signing the audit contract, it opens itself up to many risks:
- Security vulnerabilities: A superficial audit may fail to uncover key weaknesses in an organization’s information security practices. This can leave the company exposed to data breaches, cyberattacks, and financial losses associated with costly remediation efforts.
- Inadequate assurance: Cheap audits may lack the thoroughness required to provide a meaningful level of assurance. This can leave the company and its stakeholders uncertain about the effectiveness of internal controls and security measures.
- Negative brand image: An inadequate audit that fails to identify control deficiencies or security issues can lead to a loss of trust among clients, partners, and other stakeholders, resulting in reputational damage that can be difficult to recover from.
- Missed operational inefficiencies: A low-quality audit may overlook inefficiencies in business processes, preventing the company from optimizing its operations and improving its bottom line.
- Legal liabilities: Incomplete audits can leave a company vulnerable to legal liabilities, especially if clients or business partners suffer financial losses due to control failures that the audit didn’t detect.
- Lost business opportunities: Many clients and partners require evidence of a high-quality compliance assessment (e.g., SOC 1 or SOC 2 reports) before engaging in business relationships. Choosing a cheap audit can mean more work down the line if it doesn’t cover all the controls that interested parties demand.
What to look for in a final audit report
A high-quality audit report for a compliance assessment like SOC 1 or SOC 2 is crucial for ensuring the accuracy and reliability of a company’s internal controls and security practices. Here are some important things a company should expect in such a report:
- Clarity and transparency: The audit report should provide a thorough overview of the audit process, scope, findings, and conclusions. It should be easily understandable to both technical and non-technical stakeholders.
- Comprehensive scope: The audit should cover all relevant aspects of the organization’s controls and security processes. It should be customized to the company’s specific needs and industry best practices. The report should include a detailed assessment of controls, policies, and procedures, evaluating their design and effectiveness in meeting the compliance criteria.
- Compliance with audit standards: The audit should be performed in accordance with recognized standards, such as the Statement on Standards for Attestation Engagements (SSAE) for SOC 1 or the Trust Services Criteria for SOC 2. The report should explicitly state compliance with these standards.
- Testing and sampling: The audit should involve extensive testing and sampling of controls and transactions (as applicable) to ensure that the findings are representative of the overall control environment. The report should include detailed documentation and evidence to support the auditor’s conclusions.
- Recommendations and remediation: In the case of control deficiencies, a good audit report will provide recommendations for remediation and improvement, helping the company address the identified issues effectively. The auditor should also provide the opportunity for companies to ask questions in the draft phase and include those clarifications in the final report.
Note: A high-quality audit report will come from a qualified and competent audit firm. Look for certifications, experience, and a reputation for excellence in the field.
Protect your business with robust audit reporting
Selecting the right compliance partner can have a significant impact on the success of an organization’s compliance program. A-LIGN stands out by delivering a single-provider approach that takes companies from readiness to report on a full suite of compliance certifications and assessments, including SOC 1, SOC 2, FedRAMP, ISO, HITRUST, PCI, and many more. Our reports cover hundreds of internal controls, so businesses can be sure that if there’s a vulnerability, we’ll find it. Contrast that with budget audit firms, which assess 80% fewer controls than A-LIGN in some cases.
Don’t just “check the box” on compliance. Get a high-quality report from a trusted partner that can help you make meaningful, lasting changes in your internal controls.
SOC 2 compliance requirements are a set of criteria that service organizations must meet in order to demonstrate their commitment to maintaining the highest level of security, availability, processing integrity, confidentiality, and privacy for their clients’ data. Developed by the American Institute of Certified Public Accountants (AICPA), the SOC 2 framework is a comprehensive auditing process that can be tailored to the unique needs of each organization while ensuring client data is stored in a secure manner. As more businesses migrate their operations to cloud-based platforms, understanding SOC 2 requirements is essential to ensuring that sensitive information remains protected regardless of environment.
What is a SOC 2 audit?
A SOC 2 audit is an examination performed by an independent CPA firm to assess the design and/or operating effectiveness of an organization’s controls. The purpose of this audit is not only to report on control effectiveness within an organization’s internal control environment, but also to provide assurance that these controls are effectively mitigating risks associated with the applicable trust service criteria. Conducting a thorough and well-documented SOC 2 audit can also serve as a valuable marketing tool, demonstrating credibility and trustworthiness to current and potential clients.
Achieving SOC 2 compliance requires adherence to all relevant aspects of the SOC 2 framework. This entails designing and implementing controls that address all of the selected five Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy. These criteria are intended to provide coverage across key areas of risk while still allowing organizations flexibility in determining which specific controls they need based on their unique circumstances.
SOC 2 Trust Services Criteria
Organizations can use the SOC 2 trust services criteria as a roadmap for establishing robust systems for protecting sensitive information. Each criterion represents a distinct area where vulnerabilities may exist:
- Security: Organizations must have policies and procedures in place that protect against unauthorized access, both physical and logical.
- Availability: Businesses need reliable infrastructure designed for maximum uptime so customers can consistently access services when needed.
- Processing Integrity: Controls should ensure accurate processing of customer data without corruption or unauthorized alteration.
- Confidentiality: Organizations must implement measures to safeguard sensitive information from unauthorized disclosure and use.
- Privacy: Personal data must be protected, with controls in place that ensure compliance with privacy laws and regulations.
SOC 2 compliance requirements checklist
To streamline the process of achieving SOC 2 compliance, organizations can make use of a SOC 2 requirements checklist. This list presents an overview of all relevant criteria, broken down into manageable tasks or milestones. By using such a checklist, businesses can more easily identify gaps in their current practices and prioritize remediation efforts to address those vulnerabilities.
In addition to serving as a helpful organizational tool, compiling a SOC 2 requirements list is also valuable for demonstrating progress toward compliance goals. By maintaining thorough documentation of completed tasks and relevant evidence, organizations can provide auditors with clear evidence that they have taken meaningful steps to address security risks.
What are SOC 2 compliance requirements?
They are a series of standards designed by the AICPA to help service organizations establish robust and reliable internal controls that protect sensitive data in accordance with the trust services criteria. By adhering to these criteria, organizations can not only mitigate risks associated with poor data security but also demonstrate their commitment to customers and partners that they take this responsibility seriously.
Achieving SOC 2 compliance requires rigorous attention to detail and dedication from every level within an organization. Employees must be educated on proper data handling procedures; systems must be monitored closely for signs of potential breaches; infrastructure should be maintained to minimize downtime and maximize performance; and policies should reflect current best practices in data protection.
While achieving compliance may seem daunting at first glance, it is important for businesses operating in an increasingly interconnected world where trust is paramount. By diligently working through the SOC 2 requirements checklist and staying informed about evolving industry standards, organizations can build strong defenses against cyber threats while reinforcing their reputation as trusted stewards of customer data.
Navigating the world of SOC 2 requirements is an essential undertaking for modern service organizations looking to ensure the highest level of data security for their clients. By understanding the SOC 2 audit process, implementing controls based on the SOC 2 trust services criteria, and maintaining thorough documentation throughout the journey to compliance, businesses can demonstrate their commitment to safeguarding sensitive information and maintaining customer trust in an increasingly competitive marketplace.
Ready to start your SOC 2 journey? A-LIGN is ready to assist with any of your SOC 2 compliance, cybersecurity, and privacy needs. Contact us today.
If your organization handles customer data or stores sensitive information, you’ve likely heard of a SOC 2 report. These reports are a critical component in evaluating the security of an organization’s sensitive information. A SOC 2 report can provide assurance to customers, clients, and partners that organizations are taking the appropriate measures to protect their data.
As a result, SOC 2 has become increasingly important for companies seeking to maintain trust and credibility in the marketplace. In this article, we’ll provide an overview of SOC 2 reporting by covering its key aspects, including real-world examples and document templates to help further illustrate these concepts.
What is a SOC 2 report?
At its core, a SOC report (System and Organization Controls report) is a comprehensive attestation report conducted by third-party auditors that assesses an organization’s internal controls related to design and operational effectiveness. There are two main types of SOC reports: SOC 1 and SOC 2. While both serve essential functions in evaluating organizational controls, they differ significantly in scope and purpose.
A SOC 1 report specifically focuses on an organization’s internal controls that could impact a user entity’s financial reporting (ICFR), whereas a SOC 2 report addresses an organization’s information systems security, availability, processing integrity, confidentiality, and privacy controls. Both SOC 1 and SOC 2 reports can assess the design and operational effectiveness of controls over a defined period.
A SOC 2 report includes sections addressing:
- Control Environment
- Communication and Information
- Risk Assessment Policies
- Monitoring and Control Activities
- Logical and Physical Access Controls
- System Operations
- Change Management
- Risk Mitigation
Within the SOC 2 framework are two distinct subtypes – Type 1 and Type 2. A Type 1 report describes an organization’s control design at a specific point in time, whereas a Type 2 report evaluates the operating effectiveness of those controls over a designated review period.
Because SOC 2 audit reports are essential for organizations that want to demonstrate their commitment to security best practices, it is critical for businesses to understand specific sections within a report. For instance, within a typical SOC 2 Type 2 report are sections covering:
- The organization’s description of their system’s environment
- The Third Party Assessment Organization (3PAO)’s testing procedures and results
- Any identified exceptions in the organization’s controls design or effectiveness
- Management’s assertion of the fairness of description of the system and environment
Each section of the SOC 2 report plays a vital role in providing a comprehensive understanding of an organization’s compliance with established criteria.
Understanding the importance of SOC 2 reporting
As businesses face increasing scrutiny over their data-handling practices, it is also crucial to be well-versed in the reporting frameworks that govern these evaluations. The SOC 2 framework, for example, includes the Trust Services Criteria established by the American Institute of Certified Public Accountants (AICPA). This framework provides a rigorous set of guidelines that auditors follow when assessing an organization’s controls and processes.
Carrying out a SOC 2 audit can be a complex process involving several steps like scoping the engagement, selecting appropriate trust services criteria (TSC), engaging qualified independent auditors, gathering documentation of controls in place as well as testing control effectiveness over time.
The benefits of SOC 2 reporting templates
Given the complexities involved in protecting sensitive data from unauthorized access or disclosure, many organizations seek out resourceful tools such as downloadable examples (e.g., a SOC 2 report example PDF) or templates (e.g., a SOC 2 reporting template).
A SOC 2 reporting template typically includes detailed instructions to organize relevant information and guidance on creating a clear, concise report that effectively conveys an organization’s control environment to external auditors.
With so much at stake concerning sensitive data protection, organizations cannot afford to maintain an ineffective control environment if they wish to achieve regulatory compliance. As such, organizations should look to SOC 2 reporting templates for assistance in preparing for these critical evaluations.
Prioritizing SOC 2 to help your business
Ultimately, organizations that prioritize robust controls and comprehensive assessments like SOC 2 reports are better positioned to protect their sensitive data and maintain their sterling reputations in an increasingly scrutinized business environment.
SOC 2 reports play critical roles in:
- Evaluating an organization’s internal controls related to control design and operating effectiveness
- Showcasing their commitment to safeguarding client data
- Maintaining robust security controls that help prevent unauthorized access or misuse
- Establishing credibility within competitive markets
Businesses looking for assistance during the SOC 2 reporting process can lean on helpful tools such as SOC 2 report examples and templates. Utilizing these resources can ensure your organization is prepared for the audit process.
Because earning a SOC 2 report is such a crucial component to show commitment to cybersecurity compliance, it is important to work with an experienced audit firm to receive a high-quality report.
Ready to start your SOC 2 journey? A-LIGN is ready to assist with any of your SOC 2 compliance, cybersecurity, and privacy needs. Contact us today.
On October 25, 2022, ISO/IEC 27001 (commonly called ISO 27001) was updated for the first time since 2013. Many organizations still haven’t modified their information security management system (ISMS) to conform to the new standard. Where does your business stand?
In this post, we’ll walk through the changes companies need to make and the associated deadlines so you can determine the right next step for your organization.
ISO 27001:2022 vs. ISO 27001:2013
First, let’s review the nine biggest changes in ISO 27001:2022:
- Updated Context and Scope: ISO 27001:2022 places increased emphasis on an organization’s internal and external context, including stakeholders and processes that impact the ISMS.
- Statement of Applicability (SoA): Organizations should revise their Statement of Applicability (SoA) to incorporate a mapping of the new 2022 controls (the actual SoA requirements are essentially the same).
- Controlled Changes to the ISMS: Clause 6.3 emphasizes the management of controlled changes in a structured and systematic way within the ISMS, ensuring changes do not compromise information security.
- Enhanced Operational Planning and Control: Clause 8.1 requires organizations to establish criteria for actions outlined in Clause 6 and systematically manage these actions. This clause underscores the importance of a structured approach to overseeing operational processes, including those involving third-party relationships.
- Reorganization and Reduction of Annex Controls: The new standard condenses annex controls from 114 to 93 to align more effectively with the evolving hybrid and remote work environments, acknowledging the need for a more focused and adaptable approach to information security controls.
- Introduction of New Controls: 11 new controls in the annex section formally address emerging threats and challenges, including threat intelligence, information security for the use of cloud services, ICT readiness for business continuity, and more.
- Recategorization of Controls: Controls have been restructured into four primary categories — organizational, people, physical, and technological — to improve clarity and simplify the structure.
- Emphasis on Needs and Expectations of Interested Parties: Clause 9.3 calls for management review to account for changes in the needs and expectations of stakeholders, underscoring the importance of aligning the ISMS with evolving stakeholder priorities and requirements.
- New Controls for Current Challenges: New controls aim to keep the standard current and relevant, covering areas such as threat intelligence, web filtering, and secure coding.
See a detailed breakdown of the changes.
ISO 27001 transition timeline
Organizations have until October 31, 2025 to transition to ISO/IEC 27001:2022, but that doesn’t mean you should put it off. Here’s a quick summary of the transition timeline:
- October 31, 2022: The transition period began.
- May 1, 2024: All new (first-time) ISO 27001 certifications should be on the 2022 version.
- July 31, 2025: All transition audits (for recertification and surveillance audits) should be completed.
- October 31, 2025: The transition period ends. All ISO 27001:2013 certifications will expire at this time.
Determine your organization’s next steps
Wondering what your business needs to do next to be ready for the 2025 transition deadline? Consider what steps have been taken so far and proceed accordingly.
For example, if your organization has yet to take any action, the first step is to make a plan. Consider how much time your team needs to perform all the necessary actions described in the following section. Work with your audit partner to make a unique plan that works with where you are in the ISO cycle.
One important factor to consider is budget — what resources will your team require to complete all necessary tasks by the October 31, 2025 deadline? Make sure you build anticipated costs into upcoming budgets so that company leadership and the specific teams involved can anticipate them.
If you’re ready to transition but not sure where to start, the rest of this article will give you a better idea of what you need to do next. As you begin the transition process, lean on your audit partner to ensure a seamless transition before the deadline.
How to update Your ISO 27001 Certification to the 2022 standard
If your organization is currently certified against the 2013 version of ISO 27001, there are several steps that must be taken in order to achieve certification under the new version.
Purchase the ISO/IEC 27001:2022 standard
Every organization that seeks certification must purchase the official published ISO 27001 standard from the ISO. ISO products come with a single-user license, so documents cannot be shared between organizations (or provided by auditors).
Perform a gap assessment
There are 11 brand-new controls in ISO 27001:2022, so organizations should expect to find gaps in their ISMS under the 2013 version of the standard. A gap assessment will help you map your existing security controls to the 2022 version and identify what changes are necessary. Based on the level of compliance expertise your organization has, this gap assessment can be performed internally or with the help of a third party.
Implement new security controls
Once the gap assessment is complete, your team should focus on implementing new controls or modifying current controls as needed based on what gaps were identified. Make sure you give your organization enough time to plan for these changes and implement them effectively before scheduling your transition audit.
Update the statement of applicability
The statement of applicability (SoA) is a required document for ISO 27001 certification. The SoA states which Annex A controls your business has applied in order to reduce information security risk. Because of the changes between the 2013 and 2022 versions of the standard, your SoA will need to be updated to consider the newly added and reorganized annex controls.
Revise the risk treatment plan
Now that you have identified the relevant risks to your organization (via the gap assessment), your formal ISO 27001 risk treatment plan should be revised accordingly. This document should detail what steps your organization has taken to address each of the information security risks that have been detected.
Schedule your transition audit
Remember, all ISO 27001:2022 transition audits should be completed by July 31, 2025 to ensure that all certification decision can be made prior to the October 31, 2025 deadline. Ideally, you should schedule your transition audit before July 2025 to account for any unforeseen challenges and avoid unnecessary pressure on employees.
ISO 27001 transition FAQs
What is the most challenging aspect of the transition?
It will vary from company to company depending on the controls already in place. With that said, the reorganization of controls in the new version of the standard necessitates changes to documentation, which will require time and effort to overhaul.
Can my organization complete the transition audit during a surveillance year?
Yes, if your organization is due for a surveillance audit (rather than a full recertification audit), the transition audit can be added on. Keep in mind that this will expand the scope of the surveillance audit, so talk with your audit partner to determine the necessary time and resources required.
Is ISO 27001:2013 still globally recognized during the transition period?
Yes, if your company has an active ISO 27001:2013 certification, it will still be considered active until its expiration date or the end of the transition period (whichever comes first). As an added measure, your organization might consider adding the new 2022 controls to your statement of applicability. That way, if any stakeholders question you regarding the transition, you can easily demonstrate your organization’s readiness and the progress you are making toward certification under the 2022 standard.
Get started on your ISO 27001 transition today
At A-LIGN, we are committed to helping our clients maintain the highest standards in information security. Our team is actively issuing the 2022 version of ISO 27001, and our experts are ready to guide your organization through the process.
Don’t wait until the last minute. Reach out to A-LIGN today to make a transition plan before the 2025 deadline arrives.
Get started by downloading our ISO 27001 checklist.
If you’re searching for a SOC 2 software solution, you’ve come to the right place. The SOC 2 framework helps organizations manage their compliance with the System and Organization Controls (SOC) 2 framework. This framework, established by the American Institute of Certified Public Accountants (AICPA), defines criteria for managing customer data based on five Trust Services Criteria, namely Security, Availability, Processing Integrity, Confidentiality, and Privacy. Given the growing importance of data protection and cybersecurity in today’s digital landscape, it is not surprising that companies are turning to SOC 2 software solutions to ensure they meet all necessary requirements.
SOC 2 compliance software
One such solution for streamlining the SOC 2 process is compliance software. These software platforms are specifically designed to help organizations achieve and maintain SOC 2 compliance by automating various tasks related to documentation, reporting, risk assessment, and remediation. With the constantly evolving regulations governing information security and privacy practices, having a reliable compliance management system in place can be incredibly valuable for companies looking to safeguard their customers’ sensitive data while minimizing the risk of costly fines or reputational damage resulting from non-compliance.
What to look for in SOC 2 software
When businesses are evaluating various options for SOC 2 compliance software, there are several key factors that should be taken into consideration. These factors include ease of use, customization capabilities, scalability, integration with existing systems or processes, reporting features, and trust in the design of the platform.
- Ease of use is an important factor for businesses to consider when choosing SOC 2 compliance software. The software should be intuitive and user-friendly, allowing users to navigate and utilize the features without requiring extensive training or support.
- Customization capabilities are also crucial, as they allow businesses to tailor the software to their specific compliance needs. This ensures that the software aligns with the unique requirements and processes of the organization.
- Scalability is another important factor to consider, as businesses need software that can adapt and grow with the organization. The chosen software should have the ability to accommodate changes and expansions in the organization’s size or compliance needs over time.
- Integration with existing systems or processes is vital for businesses to ensure a seamless workflow. The software should be able to integrate with other systems or processes used within the company, such as human resources or IT, to avoid duplication of efforts and streamline compliance management.
- Reporting features that enable streamlined communication between stakeholders involved in maintaining compliance efforts are essential. The software should have robust reporting capabilities that provide real-time insights and facilitate effective collaboration amongst compliance teams.
- The software should provide a strong sense of confidence in a company’s level of preparedness for the audit. Compliance leaders should consider the expertise in the design of the platform when selecting a SOC 2 compliance software solution.
By carefully evaluating these factors, businesses can select the most suitable SOC 2 compliance software that meets their unique requirements and enhances their compliance efforts.
A-SCEND compliance automation software
- A-SCEND is the only compliance software that can take you from readiness to report in a single motion. The software platform combines decades of auditor experience with intuitive automation, providing the highest-quality reports in record time to help organizations scale faster.
- With A-SCEND, you can automate the SOC 2 process and:
- Make SOC 2 easy: A-SCEND is the only SaaS compliance management solution that includes live auditor assistance, making it the fastest and easiest way to complete your SOC 2 audit. Everything you need to know and provide for a SOC 2 audit is clearly laid out in a language that you will understand, with clear questions and requests for evidence.
- Get on-demand expert advice: You don’t want to trust your organization’s security and reputation to software alone. You will have access to experienced auditors to answer any questions you may have along the audit journey.
- Fix audit gaps in advance: Through the SOC 2 Readiness Assessment you will gain a complete understanding of what policies, procedures, and system configurations will require remediation prior to your audit.
- Learn from thousands of SOC 2 projects: A-LIGN is the top SOC 2 report issuer in the world. We’ve used that experience across thousands of SOC 2 projects to determine the best practices, tips and tricks for getting your SOC 2 done quickly and affordably.
- Consolidate your audits: A-LIGN is the only provider that combines compliance automation software and experienced auditors under one roof. That means your entire compliance process can be completed with the same vendor.
Learn how A-LIGN can streamline your audit process, saving you time and resources. Get in contact with our team today.
The SOC 2 framework is an essential and rigorous evaluation process for organizations that provide third-party services to others. It is designed to ensure the highest level of trust and transparency when it comes to the security, availability, processing integrity, confidentiality, and privacy of the systems, applications, and data belonging to their customers and users. The framework was introduced by the American Institute of Certified Public Accountants (AICPA) as part of their System and Organization Control reporting platform.
One of the goals in following the SOC 2 framework is to achieve SOC 2 compliance. Achieving compliance means that a service organization has met all necessary criteria pertaining to one or more of the five Trust Services Criteria (TSC): Security, Availability, Processing Integrity, Confidentiality, and Privacy. Ensuring SOC 2 compliance is vital for organizations that handle sensitive customer data in industries such as finance, cloud computing, healthcare, or technology services since these businesses are obligated to demonstrate they have specific safeguards in place.
To determine if a company meets all requirements for SOC 2, a thorough analysis is performed via a SOC 2 audit. A SOC 2 audit must be conducted by an independent certified public accountant or auditing firm with knowledge and expertise in this field. The primary goal of this audit is to evaluate an organization’s internal controls for managing and protecting customer data. This includes assessing policies and procedures related to access control, physical security measures, data backups and recovery processes, system monitoring tools, encryption technologies used for protecting confidential information, personnel training programs on security awareness and many other additional factors depending on the scope of TSCs being evaluated.
SOC 2 framework Trust Services Criteria
Understanding SOC 2 requirements is an essential first step of achieving compliance. These requirements are based on five Trust Services Criteria created by the AICPA:
1. Security: This criterion evaluates whether an organization’s systems and applications are protected against unauthorized access (both physical and logical) and other vulnerabilities, ensuring protection and integrity of client data and information.
2. Availability: This criterion verifies that services provided by an organization are available for operation according to agreed-upon terms, ensuring reliability and sustainability.
3. Processing Integrity: This criterion assesses the accuracy, timeliness, and completeness of system processing as well as the authorization of transactions to ensure data is processed as intended.
4. Confidentiality: This criterion ensures that sensitive customer information is properly stored, classified, protected, and accessed only by authorized personnel to maintain confidentiality.
5. Privacy: This criterion involves the collection, storage, retention, disclosure, disposal of personal information in adherence with privacy policies and any applicable laws or regulations.
Why SOC 2 matters
To have a more comprehensive grasp on SOC 2 definition, it is essential to understand its purpose and significance for organizations providing services to users and customers. The framework offers a standardized way for such organizations to demonstrate their commitment towards maintaining robust security controls over confidential user and customer data. It helps instill trust among clients who rely on these service providers for critical business operations while also promoting an ongoing culture of compliance within the organization itself.
One useful tool for entities embarking on their journey towards SOC 2 compliance is the SOC 2 questionnaire. A questionnaire serves as a valuable resource for self-assessment and an opportunity to communicate with auditors about specific controls in place at the organization. The questionnaire typically consists of detailed questions related to each TSC and assists with providing relevant examples evidence supporting those answers. This document aids in streamlining the audit process and identifying potential gaps in controls or areas requiring improvement.
In conclusion, adopting the SOC 2 framework signifies an organization’s commitment to maintaining robust security measures surrounding customer data. By understanding all aspects related to SOC 2 compliance – from audit processes through requirements based on Trust Services Criteria – businesses can effectively navigate their path towards achieving this critical certification. Utilizing tools like questionnaires can also help ease some complexities associated with audits and provide valuable insight into an organization’s readiness for obtaining compliance status.
As industries continuously evolve and place increasing importance on protecting sensitive customer information against various threats – both internal and external – adhering to stringent compliance frameworks like SOC 2 becomes an essential business practice for service providers. In the end, it not only helps strengthen customer trust but also ensures long-term success in competitive markets.
How to get started
A great first step is to assess your readiness with our SOC 2 checklist. A-LIGN offers a variety of services, including SOC 2 automation through the use of our A-SCEND platform. Contact A-LIGN today to start the conversation about how we can streamline your compliance journey.
Organizations cannot afford to leave their clients’ trust to chance. They face complex pressures from customers, regulators and cyberattacks to implement appropriate controls within their environments to protect customer and proprietary data. For many organizations, SOC reports play an integral role in demonstrating an organization’s level of commitment – exemplifying how it will gain their customers’ trust. A SOC report helps to show an organization has identified the key threats and vulnerabilities that pose a risk to its operations and customers, and has implemented an internal controls framework to address those risks. Keep reading to learn about the types of SOC reports and understand the difference between SOC 1 vs SOC 2.
What is a SOC report?
A System and Organization Controls (SOC) attestation is a signed report produced by an independent Certified Public Accountant (CPA). The SOC report includes the overall processes and controls as described by the organization and the auditor’s assessment of the controls, at a point in time or over a period of time.
Organizations rely on SOC reports to demonstrate to customers, vendors, and stakeholders that they have the appropriate policies, procedures, and controls in place to manage and mitigate the key threats and vulnerabilities that pose a risk to their environment. Companies are asked by their clients to provide them with a SOC report to prove:
- Its internal controls environment is implemented and operating effectively such that the financially relevant systems can be relied upon; or
- Its internal controls environment is implemented and operating effectively as it relates to the security, confidentiality, availability, processing accuracy or privacy of data.
Since organizations can potentially be held liable for inaccurate financial reporting, security breaches, disclosure of confidential or private information, system downtime, and incorrect processing of transactions, SOC reports have become a method for organizations across a wide range of industries to show that these risks has been considered and addressed.
SOC 1 vs SOC 2 vs SOC 3
There are three different SOC reports available, all of which have a different focus and use. They do not represent a progression (e.g., a SOC 2 report isn’t “better” than a SOC 1 report), but instead address different risks and needs for the organization.
SOC 1
A SOC 1 report follows the guidance outlined in the Statement on Standards for Attestation Agreements, which focuses on the internal controls that have an impact on the financially relevant systems and reporting. The main goal of a SOC 1 report is to ensure the controls identified by the organization are in place and/or operating effectively to appropriately address the risk of inaccurately reporting financials. The scope of a SOC 1 audit is more limited than its counterparts but plays a vital role in establishing trust between a service organization and its user entities that rely on its controls for financial statement accuracy.
SOC 2
A SOC 2 report can be used by a number of organizations that provide some sort of service (e.g. SaaS, colocation, data hosting, etc.) to another. While it addresses risks associated with the handling and access of data, it isn’t a cybersecurity assessment that evaluates specific technical configurations (although a SOC for Cybersecurity report does). A SOC 2 report focuses more on how an organization implements and manages controls to mitigate the identified risks to the different parts of an organization.
The SOC 2 audit testing framework is based on the Trust Services Criteria (TSC), which are used to identify various risks (points of focus) an organization should consider addressing. Based on the TSCs the organization selects to be in-scope, the third-party compliance and audit firm evaluates whether the organization has the appropriate policies, procedures and controls in place to manage the identified risks effectively.
There are five Trust Services Criteria. The first criteria, Security, must be included with every SOC 2 report and is referred to as the “Common Criteria”.
- Security
- Availability
- Processing Integrity
- Confidentiality
- Privacy
When considering the SOC 1 vs SOC 2 difference, the important thing to remember is that a SOC 1 report is geared towards financial reporting controls, while a SOC 2 audit evaluates operational risk management in terms of data protection.
SOC 3
A SOC 3 report is coupled with a SOC 2 report and is a scaled-down version of the SOC 2 report. The report is intended for a broader public audience including prospective customers and stakeholders. The SOC 2 report provides greater detail regarding the organization’s controls and operations. A SOC 3 report is effectively a summary of the SOC 2 report that provides less technical information, making it suitable for an organization to share publicly on its website or to hand out to prospective customers.
Understanding SOC report types
SOC 1 and 2 reports vary by two distinct types referred to as “Type 1” or “Type 2.” A type 1 attestation is a point in time or “snapshot” of controls designed and implemented as of a specific date. A type 1 assesses whether or not those controls are appropriate for the risks facing the organization, but does not provide an evaluation of how effective they are over a period of time. That’s because it’s only looking at the controls as they exist at that given date.
On the other hand, a type 2 attestation assesses whether the controls were designed and operating effectively over a specified period. The compliance and audit firm typically issue type 2 reports for durations of three, six, nine, or twelve months. Type 2 reports covering a shorter duration provide less value to the readers of the report regarding the operational effectiveness of the controls in place. Understandably, a Type 2 report takes longer to complete and provides a more thorough evaluation of operational performance.
Elevate your compliance with A-LIGN
As a licensed CPA firm with more than 20 years of experience when it comes to SOC reports, A-LIGN has the people, process, and platform you need to help your organization reach the summit of your potential as it pertains to compliance. Our strategic approach to compliance can help you meet the risks over a broad range of frameworks, making it easy to meet multiple standards without starting from scratch ahead of every audit.
In the early days of a business, owners have a lot to worry about: whether their product or service is a good fit for the market, whether they can effectively reach their target audience, what pricing strategy will help them grow. Needless to say, cybersecurity compliance may be the last thing on their minds, no matter how important it might be.
With so many other important problems to solve, startup founders might wonder whether compliance is an issue they can put off until a later stage of the company. While this mindset is tempting, there are several reasons founders should consider getting started with compliance early on.
The Importance of Laying a Security Foundation
If you have any hopes of scaling an enterprise that remains successful for years to come, it’s unquestionable that security policies and procedures will be necessary. Even if your business isn’t in a highly regulated industry that requires compliance with specific regulations, someone will likely want to see proof of security down the line (see the next two sections of this post).
Like with any other process, it’s much easier to establish a solid foundation for security compliance when your business is small rather than when it has grown large and complex. Suddenly introducing security requirements at a later stage can lead to confusion and frustration among employees. Plus, a lackadaisical approach to security puts your business at risk for breaches in those intervening years, which can make or break a young company.
Starting early with compliance means that new hires are automatically trained on good security practices, and you can easily layer in more sophisticated procedures over time as your needs and goals change. Specifically, undergoing a compliance audit like SOC 2 can identify gaps in your strategy that you likely wouldn’t uncover otherwise.
Showing Investors You’re Serious About Compliance
Okay, we know you skimmed that last section to get to the important stuff: investment. The reality these days is that investors care about compliance. Many investors see a lack of security strategy as a major risk, and they may decline to invest in your business if it proves inadequate. In fact, our 2023 Compliance Benchmark Report found that 29% of organizations have lost a new business deal because they were missing a compliance certification.
Going through compliance audits early on can show investors that you take security seriously. Plus, an audit report can make it much easier for your team to answer questions about security during the investor’s due diligence process.

Setting Yourself Apart from the Competition
More than ever, consumers care and are knowledgeable about cybersecurity, especially when it comes to their personal data. When choosing between similar SaaS products, buyers may choose the business that clearly demonstrates a commitment to cybersecurity compliance.
In a survey conducted by McKinsey, 85% of respondents said that knowing a company’s data privacy policies is important before making a purchase. Even more significant, many people surveyed said they consider switching brands when a company’s data practices are unclear, and a majority said they look specifically for companies that have a reputation for protecting data.
As you look to increase revenue over the early years of your business, committing to cybersecurity and communicating your policies to the market can help you build trust with customers and gain an edge over organizations whose security strategies are less mature.
Compliance Challenges for Startups

Technology industry analysis from A-LIGN’s 2023 Compliance Benchmark Report
There’s no doubt that compliance can be time-consuming, expensive, and difficult to manage. The technology industry in particular, which many startups are in, conducts more audits per year and uses more auditors than average.
Here are a few of the top issues startups face in the compliance process:
- Limited staff resources: This is the greatest challenge for most organizations, especially early on. Managing compliance risk takes time, and few startups have any to spare, let alone dedicated staff members for compliance.
- Multiple audits: Especially in the technology space, it is common for organizations to conduct multiple compliance audits a year, which stretches resources even thinner.
- Manual collection of data: Without any automated systems in place to help with compliance, teams have to manually pull together information needed for audits. That takes — you guessed it — even more time.
How a Strategic Compliance Approach Can Help
The solution for minimizing compliance challenges comes down to one thing: planning. That’s where the idea of strategic compliance comes in. Strategic compliance takes a proactive approach to audits and assessments by consolidating audits and auditors into a single annual event.
Why Audit Consolidation?
Our 2023 Compliance Benchmark Report found that one of the greatest compliance process challenges organizations face is the complexity involved in conducting multiple audits throughout the year. Duplicating efforts across various audits and providers, rather than getting multiple evaluations accomplished all at once, is the biggest downside to traditional compliance.
Consider, for example, that if you complete a SOC 2 certification, you will have met 100% of evidence requirements for SOC 1 and 90% for HIPAA. So, why go through separate audits at different times when you could have covered nearly all the requirements for three compliance processes in the same audit? With a strategic approach and the right partner, you can gather all the necessary evidence and use it for multiple certifications.
Automated Readiness Assessments
If your business has never been through the audit process before, you might be apprehensive about diving in. Automated compliance readiness assessments can evaluate how prepared your business is for an audit before actually beginning the process. Completing these assessments helps you get your ducks in a row, meaning the audit itself takes less time and effort. You can complete readiness assessments for many common compliance certifications, including SOC 2, ISO 27001, HIPAA, and CMMC.
The Value of Selecting the Right Audit Partner
Choosing a quality auditor is important for any compliance-focused organization, but the stakes are higher for startups. With limited resources and a lot to prove, a poorly conducted audit can be disastrous. Startups need to allocate their precious time and money to partners that can help them level up.
Here are a few things to look for when choosing a compliance vendor:
- The ability to produce actual reports and certifications. Some companies only offer software, which can help get you ready for an audit but is no replacement for the real thing. These companies farm out your actual audit to third parties. The audit they offer might be cheap, but you know what they say: You get what you pay for. Our research found that 32% of organizations have rejected a security report due to the reputation or quality of the auditor.
- A full suite of compliance services. As your startup scales, you may need to complete more audits and certifications. So, it will pay dividends down the road if you go with a vendor who can help you with many different compliance processes. Select and build a relationship with a compliance partner with your business’s future in mind.
- Experience and credibility. Your compliance vendor should have a proven track record of success and longstanding relationships with standards organizations like ISO, HITRUST, and the AICPA.
A-LIGN: A Trusted Cybersecurity and Compliance Partner for Startups
A-LIGN is a technology-enabled cybersecurity and compliance partner trusted by more than 4,000 global organizations to mitigate cybersecurity risks. Our compliance management platform, A-SCEND, combined with our audit experts offers startups and growing businesses a single-provider solution for their evolving compliance needs.
Ready to get started on your compliance journey with expert guidance? Reach out to A-LIGN today.
In the realm of cybersecurity assurance, the stakes have never been higher. The sophistication of cyber threats is increasing, which can cause significant financial and reputational damage. To combat these threats, organizations must ensure that their cybersecurity measures are robust, effective, and compliant with relevant third-party and regulatory standards.
Traditionally, many organizations utilize self-assessments to attest to their cybersecurity compliance. However, recent events such as the Penn State University case, have cast a shadow of doubt over the reliability and credibility of these self-assessments.
While self-assessments can be the initial introduction to a compliance journey, we believe in the value of third-party assessments for cybersecurity assurance. Keep reading to learn why third-party evaluations are not just preferable, but essential.
The Limitations for Self-Assessments
Objective Scrutiny
Self-assessments, by their very nature, lack external validation. Even with the best intentions in mind, an organization may unintentionally overlook their own vulnerabilities or be biased in its evaluation. After all, it’s like grading your own homework – people are more likely to give themselves the benefit of the doubt or be less harsh when reviewing their own work. A third-party assessment brings an objective lens to the compliance process, ensuring that evaluations are free from internal biases. With the help of an external partner, organizations can be confident that no stone is left unturned.
Expertise and Specialization
Many third-party assessors specialize in cybersecurity evaluations and keep up to date with the latest threats, vulnerabilities, and best practices. Working with a trained and experienced team ensures a thorough and comprehensive assessment based on current standards. Internal teams are often juggling many responsibilities and may lack the know-how of an audit team that is steeped in compliance trends on a daily basis. When it comes to something as serious as cybersecurity, it is worth it to bring in best-in-class experts.
Credibility and Trust
In the eyes of stakeholders, including clients, partners, and regulators, a third-party assessment carries more weight than any you could complete internally. It signals that the organization is serious about its cybersecurity posture and is willing to have its defenses scrutinized and improved with feedback from external experts. A third-party assessment can help organizations build trust and credibility with their customers, backed by an unbiased audit team.
Legal and Regulatory Defensibility
Should a security breach occur; a recent third-party assessment can provide a strong defense in legal and regulatory scenarios. A quality assessment, performed by a trusted audit partner, demonstrates due diligence and a proactive approach to cybersecurity. Of course, the goal of any cybersecurity program should be to prevent breaches in the first place, but even the most prepared organizations still find themselves in difficult situations. With the backing of a third-party evaluation, organizations may be able to mitigate penalties associated with a security breach and minimize reputational damage.
Continuous Improvement
Cybersecurity compliance should not be based on a single moment in time. Instead, organizations should seek out real-time validation and an always-on compliance program enabled by technology. Third-party assessors can help you move from reactive to proactive and can provide feedback and recommendations based on the latest industry standards. Technology-enabled assessors in particular can help you assess current state with compliance software and give you customized feedback from professional auditors on how to improve. This feedback can help organizations keep compliance top-of-mind throughout the year and continuously improve their cybersecurity posture.
The Role of Quality in a Third-Party Assessment
It is clear that a self-assessment is inferior to one conducted by a third-party, but it is important to keep in mind that not all third-party audits are created equal. Once you’ve decided to go down the path of engaging an outside party for an audit, there are important factors to consider when choosing an assessor.
One of the main criteria to look for in an auditor is the quality of their report. There are many low-cost, low-quality audits on the market today, but you get what you pay for. Budget auditors often cut corners when it comes to the number of controls tested, which can leave your team open to vulnerabilities. In some cases, your internal team may even be looking at more controls than a low-cost external partner.
The area where you’ll see the biggest difference in quality is the final report. Best-in-class assessments are often upwards of 100 pages and provide a comprehensive overview of an organization’s security posture. This document is a physical manifestation of security, demonstrating compliance to all key stakeholders.
The Importance of Third-Party Evaluations for Cybersecurity
For CIOs and CISOs, the message is clear: while self-assessments can serve as periodic internal checkpoints, they cannot replace the depth, expertise, and objectivity that quality third-party evaluations offer. By opting for external assessments with a trusted compliance partner, CIOs and CISOs not only bolster their organization’s defenses but also build trust with stakeholders, ensure regulatory compliance, and position their organizations as leaders in cybersecurity best practices. In our current cyber landscape, third-party assessments from trusted assessors are not just best practice; they are a necessity.
Get Started with a Third-Party Assessment
If you’re ready to take the next step from self-assessments to a trusted, third-party evaluation, contact A-LIGN. Our team of experienced auditors will help you every step of the way to ensure you have the right protections in place to secure your organization against cyber threats